Lead Product Strategist for Email Security Solutions

2 weeks ago

Bethesda, Maryland, United States Marriott International Full time

JOB SUMMARY

Reporting to the Director of Messaging & Collaboration, the Senior Product Owner for Exchange and Email Security is tasked with the design, execution, upkeep, and enhancement of the Exchange and Email Security framework. This role necessitates close collaboration with IT teams, security experts, and business stakeholders to guarantee the reliability, security, and scalability of the Exchange and Email Security ecosystem. The Senior Product Owner fosters and utilizes robust partnerships across business, technology, and product leadership to deploy innovative solutions within the Exchange and Email Security domains. Acting as the product champion and subject matter authority, they serve as the primary resource for timely updates to both internal and, where relevant, external clients. The position engages in an agile methodology through standups, planning, and processes. Success in this role demands strong leadership and strategic capabilities alongside a keen understanding of the contemporary Exchange Online and Email Security landscape. Furthermore, the ideal candidate actively interacts with the broader technology community and vendors to remain informed about industry advancements that enhance the product offerings and internal practices.

CANDIDATE PROFILE

Required:

  • 6 years of experience in IT, business, management operations, or a related professional field, including:
    • 5+ years of experience with Exchange Online and Exchange Online Protection (Defender) policy design and implementation.
    • 5+ years of experience with Email Security Gateways and mail flow integration/management.
    • 5+ years of experience with SMTP Relay services (Hosted and On-Premise).
    • 3+ years of experience designing and supporting solutions based on Office365 and other Collaboration Services.
  • 4+ years of proven Product and/or Strategy experience.
  • Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment.
  • Excellent verbal and written communication skills for diverse audiences, including executives, business stakeholders, and IT teams.
  • Strong attention to detail with the ability to define product roadmaps and manage multiple priorities effectively.

Preferred:

  • Microsoft Certified: Messaging Administrator Associate (Exchange Online Support Engineer).
  • 5+ years of experience managing third-party and contract labor.
  • Product management experience leading or managing platforms within a large, global organization.
  • Ability to comprehend and navigate complex user and technical discussions, architectures, and dependent solutions.
  • Demonstrated experience with Design Thinking.
  • Demonstrated experience with SAFE Agile.

CORE WORK ACTIVITIES

  • Lead a cross-functional agile delivery team responsible for architecting, designing, and managing the delivery of Exchange Online, Exchange Online Protection (Defender), and SMTP Relay services.
  • Establish product roadmaps, multi-year plans, and user stories.
  • Manage risks, remediation plans, and other security-related activities for responsible platforms.
  • Act as the primary contact for the delivery of Exchange Online, Exchange Online Protection (Defender), and SMTP Relay services.
  • Conduct periodic reviews of capabilities and emerging technologies to ensure that the organization has the right platforms to support end-user experience monitoring and remote control.
  • Collaborate with key partners and vendors to create alignment on roadmaps, use cases, capabilities, and product offerings.
  • Utilizing Agile SAFE and Design Thinking, empathize and define requirements, requests, and evaluate/incorporate them into an application strategy and roadmap.
  • Ideate and prototype with engineering partners and vendors to deliver on the application strategy and roadmap.
  • Own the backlog, team management, and delivery of responsible platforms.
  • Advocate for the end user by developing a deep understanding of their needs through research, feedback, and other methods.
  • Meet regularly with security, stakeholders, and other teams to gather work statuses, discuss obstacles, and provide guidance to ensure that deliverables are met timely and within budget.

CORE COMPETENCIES

  • Communication: Effectively conveys information and ideas to others in a convincing and engaging manner through various methods.
  • Leading through Vision and Values: Keeps the organization's visions and values at the forefront of employee decision-making and action.
  • Managing Change: Initiates and manages the change process, energizing it on an ongoing basis and serving as a role model for handling change.
  • Problem Solving and Decision Making: Identifies and understands issues, problems, and opportunities; develops and evaluates alternatives and solutions.
  • Professional Demeanor: Exhibits behavioral styles that convey confidence and command respect from others.
  • Strategy Execution: Ensures successful execution across business plans designed to maximize customer satisfaction and profitability.
  • Driving for Results: Sets high performance standards for self and others, proactively taking action to accomplish goals.
  • Global Mindset: Supports employees and business partners with diverse styles and perspectives, utilizing differences to drive innovation.
  • Developing Others: Supports the development of others' skills and capabilities for current or future responsibilities.
  • Organizational Capability: Evaluates and adapts the structure of assignments and work processes to best fit organizational needs.
  • Technical Acumen: Possesses working knowledge of all aspects of Exchange Online, Exchange Online Protection (Defender), SMTP Relay Services, O365 Security, and Management Tools.

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