Technical Service Representative

1 month ago

Waterbury, United States Element Solutions Inc Full time
Challenge Yourself and Impact the Future

MACDERMID ALPHA ELECTRONIC SOLUTIONS

Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers’ manufacture of extraordinary electronic devices at high productivity and reduced cycle time. MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

Who are we looking for?

The position of the Technical Service Representative is a demanding job in which the person is responsible for the installation and servicing of photopolymer plate making and related equipment at various MacDermid customer facilities. The position requires a proactive self-starter that is able to work closely and independently with customers, technical service and sales personnel to ensure the customer and MPS interests are served while helping to promote MacDermid’s exclusive line of products.

What will you be doing?
  • Strong electrical / mechanical aptitude on automated equipment.
  • Ability to read and work from electrical schematics.
  • Hands-on person with the ability to troubleshoot and resolve equipment issues quickly.
  • Able to follow through on equipment installations, from preinstallation to final training.
  • A good working knowledge of PLC’s and ladder logic.
  • Ability to provide assistance to customers both in person and by phone dealing with technical and operational issues.
  • Experience with Flexographic platemaking systems and plates. (highly desired but not mandatory)
  • Computer literate on Word, Excel and Auto Cad.
  • Excellent written and oral communication skills.
  • Physically able to handle 50 pounds.
  • Extensive travel to customer or manufacturing sites required 80 - 90%.
  • Person must be able to travel internationally with a passport.
Who are You?
  • Associate degree in a related field
  • Be a proactive self-starter that is able to work closely and independently with customers, technical service, and sales personnel
  • Excellent written and oral communication skills
  • Physically able to handle 50 pounds

We understand that not all candidates may meet the requirements listed above.  If you believe you have the skills and experience necessary to excel in this role, we encourage you to apply. 

What competencies will you need?
  • Establish rapport with customers and become a trusted resource
  • Perform practical demonstrations of products at customer premises
  • Will act as part of a team of 3-4 reps to assist on sales calls, train, and interact with customers and vendors
  • Support lab techs and quality managers on a day-to-day basis
  • Follows through on services rendered to customers in the field
  • Provides assistance to customers both in person and by phone, dealing with technical and operational issues
  • Extensive travel to customer or manufacturing sites required 50% or more (approximately 20+hrs on the road, on average 2/3 nights away) possibly some weekend – travel to be based on customer needs
  • Person must be able to travel internationally with a passport
We are we Offering...

As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus plan.  In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays. 

 

Career Growth - We provide a challenging but rewarding experience to our people – you will have an opportunity to learn, grow and contribute from your very first day. Our teams play an important role enabling technological breakthroughs in high growth industries around the world. We continuously invest in technologies and extensive learning and development tools which provide opportunities to challenge, develop and nurture your career.  

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

  • Technical Service Representative

    7 days ago

    Waterbury, Connecticut, United States Element Solutions Inc Full time

    **Job Summary**We are seeking a highly skilled Technical Service Representative to join our team at Element Solutions Inc. As a Technical Service Representative, you will be responsible for installing and servicing photopolymer plate making and related equipment at various customer facilities.**Key Responsibilities**Install and service photopolymer plate...

  • Customer Service Representative

    4 weeks ago

    Waterbury, United States Complete Staffing Inc Full time

    Customer Service Representative Full Job Description All general order entry duties; enter and maintain customer purchase orders in CRM Provide timely feedback to customers regarding order status, shipping methods, expedites, etc. Maintain a clean, safe and orderly work place Communicate and follow up on routine matters with internal departments Prepare...

  • Customer Service Representative

    3 days ago

    Waterbury, Connecticut, United States Goar Endriss Walker CPA Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Goar Endriss Walker CPA. As a key member of our customer service team, you will play a pivotal role in delivering exceptional service to our clients through various communication channels.Key Responsibilities:Client Communication: Effectively...

  • Customer Service Representative

    3 months ago

    Waterbury, United States Forum Molding Corp Full time

    ****Customer Service Representative - Full Time and Part Time**** Job Type: * Full-time * Part-time Number of hires for this role: * 2 to 4 ****Qualifications**** * Experience: + Customer Service in Manufacturing arena, 2 years (Required) * Language: + English and Spanish (Preferred) ****Full Job Description**** * All general order entry duties; enter...

  • Service Operations Representative

    1 week ago

    Waterbury, Connecticut, United States Forum Molding Corp Full time

    Customer Service Representative - Full Time and Part TimeJob Type:Full-timePart-timeNumber of hires for this role:2 to 4QualificationsExperience:+ Customer Service in Manufacturing sector, 2 years (Required)Language:+ English and Spanish (Preferred)Full Job DescriptionThe role involves managing general order entry tasks, including the entry and maintenance...

  • Customer Service Representative

    4 weeks ago

    Waterbury, United States U-Haul Full time

    Location: 169 Meriden Rd, Waterbury, Connecticut 06705 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Electronics Technical Support Specialist

    2 weeks ago

    Waterbury, Connecticut, United States Element Solutions Inc Full time

    Elevate Your Career and Shape the Future ELEMENT SOLUTIONS INC Element Solutions Inc is a premier specialty chemicals company, recognized for its innovative solutions that enhance everyday products. Our diverse portfolio includes renowned brands such as Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone, all dedicated to powering...

  • Customer Service Representative

    3 days ago

    Waterbury, Connecticut, United States Balise Auto Full time

    Job SummaryAs a key member of our Car Wash team at Balise Auto, this role focuses on delivering exceptional customer satisfaction and retention. We are seeking a skilled Customer Service Representative to join our team, working in a fast-paced environment with multiple car wash locations.Key ResponsibilitiesCustomer Service: Answer inbound calls from...

  • Customer Service Representative

    3 months ago

    Waterbury, United States U-Haul Full time

    Location: 169 Meriden Rd, Waterbury, Connecticut 06705 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Field Technical Support Specialist

    2 weeks ago

    Waterbury, Connecticut, United States Element Solutions Inc Full time

    Embrace a Challenging Role and Shape the Future ELEMENT SOLUTIONS INC. As a leader in specialty chemicals and materials, Element Solutions Inc. delivers innovative solutions that enhance electronic interconnection. Our renowned brands, including Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone, cater to all global regions and every...

  • Customer Service Representative-Support Services

    4 months ago

    Waterbury, United States Wheeler Clinic Full time

    The Customer Service Representative (CSR) performs functions related to the enrollment of new clients. The CSR registers new clients, obtains basic insurance information and enters data in the Electronic Health Record (EHR). CSRs will be cross trained to work at each site location, performing administrative, scheduling and backfill functions. - Anthem...

  • Field Technical Support Specialist

    2 weeks ago

    Waterbury, Connecticut, United States Element Solutions Inc Full time

    Embrace Challenges and Shape the Future ELEMENT SOLUTIONS INC As a leader in specialty chemicals and materials, Element Solutions Inc operates under renowned brands such as Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone. We deliver innovative solutions that enhance electronics interconnection across all global markets and throughout...

  • Client Services Representative

    1 week ago

    Waterbury, Vermont, United States New England Federal Credit Union Full time

    We are seeking a skilled Client Services Representative to support our members at New England Federal Credit Union. This role involves delivering prompt, precise, and courteous assistance to our members while understanding their financial requirements. The ideal candidate will actively listen to member inquiries and offer tailored solutions that align with...

  • Customer Service Representative

    2 months ago

    Waterbury, United States Muni Insurance, Inc. Full time

    Job DescriptionJob DescriptionSalary: NegotiableDo you want to join a growing Independent Insurance agency that is focused on your success as an individual inside and outside of the office? As a Muni Insurance customer service representative, you’ll enjoy a diverse, supportive environment, along with a competitive compensation program, including base...

  • Customer Service Representative

    5 days ago

    Waterbury, Vermont, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our H&R Block franchise location. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key...

  • Technical Sales Engineer

    2 weeks ago

    Waterbury, Vermont, United States The Ladders Full time

    Company Overview NOMAD Transportable Power Systems, Inc. (NOMAD) is a leader in mobile energy storage solutions, headquartered in Waterbury, Vermont. The company specializes in providing innovative grid-scale mobile battery products, catering to diverse markets such as utilities, electric vehicle charging, oil and gas, seasonal operations, and hybrid systems...

  • Technical Programming Specialist

    1 week ago

    Waterbury, Connecticut, United States Jobot Full time

    Technical Programming Specialist - Contract to HireThis position is hosted by Jobot Consulting.Salary:$20 - $24 per hourAbout Us:We are looking for a skilled and motivated Technical Programming Specialist for either first or second shift to become a vital part of our client's expanding workforce. This role presents an exciting opportunity for an individual...

  • Technical Programming Specialist

    2 weeks ago

    Waterbury, Connecticut, United States Jobot Full time

    Technical Programming Specialist - Contract to Hire This opportunity with Jobot Consulting is hosted by: David Six Are you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume. Salary: $20 - $24 per hour About Us: We are looking for a skilled and motivated Technical Programming Specialist for either first or second shift to...

  • Technical Programming Specialist

    2 weeks ago

    Waterbury, Connecticut, United States Jobot Full time

    Programming Operator - Contract to HireThis position is hosted by Jobot Consulting.Overview:We are looking for a skilled and motivated Programming Operator for either first or second shift to contribute to our client's expanding operations. This role presents an exciting opportunity for a talented individual with a strong interest in technology and the...

  • Technical Programming Specialist

    1 week ago

    Waterbury, Connecticut, United States Jobot Full time

    Programming Operator - Contract to HireThis position is hosted by Jobot Consulting.About the Role:We are in search of a skilled and motivated Programming Operator for either first or second shift to become a vital member of our client's expanding team. This role presents an exciting opportunity for an individual with a strong passion for technology and a...