Customer Service Rep. 1

3 months ago

Northbrook, United States Wintrust Financial Corporation Full time

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $50 billion in assets.

Why join us?

An award-winning culture We are rated a Top Workplace by the Chicago Tribune (past 9 years) and Employee Recommended award by the Globe & Mail (past 6 years)

Competitive pay and discretionary or incentive bonus eligible

Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

Family-friendly work hours

With 175+ community bank locations, we offer opportunities to grow and develop in your career

Promote from within culture

Why join this team?

We have a culture that encourages an entrepreneurial spirit

We offer multiple opportunities for development and upward mobility

What You’ll Do

As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues. 

Researching and analyzing transactions and other account issues. 

Entering or modifying Check-By-Phone payments 

Qualifications

1+ years customer service experience - ability to work 10:00am to 7:00pm shift

Prior call center or finance experience is preferred

High school diploma or equivalent, some college preferred

Basic computer skills, PC, Microsoft Word/Excel & Internet

Excellent interpersonal skills and the ability to effectively interact with people of all skill levels and diverse backgrounds

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

#LI-HYBRID

#LI-LR1

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

  • Customer Service Ambassador

    3 weeks ago

    Northbrook, Illinois, United States Swag Golf Full time

    The Customer Service Representative is a highly innovative problem solver who is enthusiastic about working in the golf industry. As a Customer Service Rep, you will be creating effortless experience by assisting our customers in issue resolution with helpful, efficient, and accurate answers to their questions and concerns.Key Responsibilities:Proactively...

  • Customer Service Representative

    3 weeks ago

    Northbrook, United States Swag Golf Full time

    The Customer Service Representative is a highly innovative problem solver who is enthusiastic about working in the golf industry. As a Customer Service Rep, you will be creating effortless experience by assisting our customers in issue resolution with helpful, efficient, and accurate answers to their questions and concerns. ResponsibilitiesProactively guides...

  • Customer Service Representative

    3 weeks ago

    Northbrook, United States Swag Golf Full time

    The Customer Service Representative is a highly innovative problem solver who is enthusiastic about working in the golf industry. As a Customer Service Rep, you will be creating effortless experience by assisting our customers in issue resolution with helpful, efficient, and accurate answers to their questions and concerns. ResponsibilitiesProactively...

  • Customer Service Representative

    1 week ago

    Northbrook, Illinois, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.Key ResponsibilitiesProvide SMART customer...

  • Customer Service Representative

    2 weeks ago

    Northbrook, Illinois, United States Wintrust Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Wintrust. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesAnswer incoming calls and web chats, providing accurate and...

  • Customer Service Representative

    2 months ago

    Northbrook, United States NorthShore University HealthSystem Full time

    Job Description Customer Service Representative - Laboratory - ( 79677 ) **Position** : Customer Service Representative - Laboratory **Location** : 501 Skokie Boulevard, Northbrook **Education** : High School Diploma required/ 2 years post high school educations or degree preferred **Experience** : 1 year of general office experience, required. 1 year of...

  • Customer Service Representative

    2 weeks ago

    Northbrook, Illinois, United States Wintrust Financial Corporation Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Wintrust Financial Corporation. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesAnswer incoming calls and web chats,...

  • Customer Service Representative

    3 weeks ago

    Northbrook, Illinois, United States Wintrust Full time

    About WintrustWintrust is a leading financial services company with a strong presence in the industry. As a subsidiary of Wintrust Financial Corporation, we pride ourselves on our commitment to excellence and customer satisfaction.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer...

  • Customer Service Rep(02886) Waukegan Rd

    3 weeks ago

    Northbrook, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours...

  • Customer Service Representative

    4 weeks ago

    Northbrook, Illinois, United States Wintrust Financial Corporation Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wintrust Financial Corporation. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key ResponsibilitiesAnswer incoming calls...

  • Customer Service Representative

    3 weeks ago

    Northbrook, Illinois, United States Wintrust Full time

    About UsWintrust is a leading provider of premium finance services, offering a range of solutions to support the growth and success of our partners. Our commitment to excellence has earned us a reputation as a trusted partner in the industry.Why Work with UsWe offer a dynamic and supportive work environment that fosters growth and development.Our...

  • Event Service Specialist

    1 month ago

    Northbrook, Illinois, United States United Service Companies Full time

    POSITION SUMMARY:The Banquet Hospitality Associate plays a crucial role in the execution of all banquet services and related food and beverage operations. This individual is expected to adhere to the established protocols for the handling, cleaning, and disposal of food and beverages. The Banquet Hospitality Associate will contribute to upholding the...

  • Customer Service Representative

    3 weeks ago

    Northbrook, Illinois, United States Wintrust Financial Full time

    Job Summary:We are seeking a highly skilled and customer-focused Premium Finance Customer Service Representative to join our team at Wintrust Financial. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and answering questions related to our premium finance products.Key...

  • Customer Service Ambassador

    2 days ago

    Northbrook, Illinois, United States AlphaGraphics Full time

    {"title": "Customer Service Representative", "description": "Role OverviewWe are seeking a highly collaborative and dependable Customer Service Representative to join our team at AlphaGraphics. As a key member of our team, you will be responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and...

  • Customer Service Ambassador

    2 weeks ago

    Northbrook, Illinois, United States AlphaGraphics Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at AlphaGraphics, you will be the primary point of contact for our customers, ensuring their needs are met and exceeded. Your key responsibilities will include:Providing exceptional customer service through phone, email, and in-person...

  • Customer Service Representative

    2 days ago

    Northbrook, Illinois, United States DAIOHS U.S.A., INC. Full time

    Job Title: Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Job DescriptionAs a Customer Service Representative, you will be the primary point of...

  • Customer Service Representative

    3 days ago

    Northbrook, Illinois, United States Waterway Carwash Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional customer service, selling car wash services and merchandise, and maintaining a safe and clean...

  • Customer Service Ambassador

    1 week ago

    Northbrook, Illinois, United States AlphaGraphics Full time

    {"title": "Customer Service Representative", "description": "Role OverviewWe are seeking a highly collaborative and dependable Customer Service Representative to join our team at AlphaGraphics. As a key member of our team, you will be responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and...

  • Customer Service Representative

    3 weeks ago

    Northbrook, Illinois, United States DAIOHS U.S.A., INC. Full time

    Job OverviewDAIOHS U.S.A., INC. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Northbrook, Illinois, United States Mark Vend Company Full time

    At Mark Vend Company, we're seeking a highly skilled and detail-oriented individual to join our Customer Service team as a Customer Service Representative. This is a high-volume, fast-paced environment where you'll have the opportunity to make a valued contribution to our growing entrepreneurial company.Key Responsibilities:Manage and triage a high volume of...