Customer Service Ambassador

2 weeks ago


Northbrook, Illinois, United States AlphaGraphics Full time
{"title": "Customer Service Representative", "description": "Key Responsibilities

As a Customer Service Representative at AlphaGraphics, you will be the primary point of contact for our customers, ensuring their needs are met and exceeded. Your key responsibilities will include:

  • Providing exceptional customer service through phone, email, and in-person interactions
  • Conveying our expertise in products and services to customers
  • Communicating customer requirements to our support team
  • Conferencing with customers to provide information and resolve issues
Requirements

To succeed in this role, you will need:

  • Experience conducting customer needs assessments and evaluating customer satisfaction
  • Strong written and verbal communication skills
  • Ability to build relationships with customers and teammates
  • Critical thinking skills to identify solutions to customer problems
About Us

AlphaGraphics is a leading provider of printing, design, and shipping solutions. We are a small, passionate, and fast-paced team that values contributions from each team member. We are committed to providing exceptional customer service and building long-term relationships with our customers.

We offer a competitive compensation package, including $20.00 per hour, and opportunities for career growth and development. If you are a highly collaborative and dependable individual who is driven by the opportunity to contribute to the success of a local business, we encourage you to apply.

", "lang_code": "en-US"}

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