Technical Sales Specialist

2 months ago

San Antonio, United States Boyd Full time

Job Description

POSITION SUMMARY:

Boyd’s Human Machine Interface (HMI) and Graphics Business Unit (BU) is looking for an enthusiastic Technical Sales/Business Development Executive to join our HMI and Graphics BU sales team. In this role, you will be a critical point person driving our efforts to double our business in the Aerospace & Defense (A&D) and Industrial markets over the next three years.

Boyd HMI and Graphics focuses on customer solutions that need labels, graphic overlays, nameplates, membrane switches, capacitive switches, elastomer keypads, molding solutions and electronic assemblies that might include some or all of these technologies in one solution. This is achieved utilizing our deep technology in materials such as films, adhesives, plastics, elastomers, ink technologies, and printing solutions. We focus on high growth applications in Electric Vehicle, Aerospace & Defense, Medical, Industrial, Commercial Transportation, and Electronics markets.

The top priority will be to grow sales, specifically generating sales pipeline at our target customers, in A&D and industrial markets, focusing on key applications and driving the opportunities to wins. Key additional elements will be to source new customers, develop integrated product solutions, maintain strong customer relations, and support our vertical market Business Development Executives (BDE) through technical support with HMI and Graphics.

To ensure success in this role, you should have a strong knowledge of materials solutions, a passion for technically based sales, be highly collaborative and possess the ability to seek out and develop new opportunities. Ultimately, a top-class technical sales executive drives business by understanding the needs of the customer and working with Engineering and Operations to develop solutions with the right product offerings.

The Technical Sales role is part of Boyd’s Engineered Materials solutions where there are three key business units of Precision Materials, Elastomer Technologies, and Graphics & HMI businesses. This person will be home office based, unless near a Boyd facility.

ESSENTIAL JOB RESPONSIBILITIES:

Generate and grow a strong sales pipeline and focus on successfully winning customer projects. Work directly with new customers to support and manage business growth by developing strong relationships with engineering and operating departments and various management levels. Develop new business and forge new relationships with cross functional organizations within potential customers. Work and support the Business Development team selling in the vertical markets. Be a technical resource with HMI and Graphics programs. Willing to travel and make joint sales calls with the vertical BDE team, as needed. Set strategic goals and tactical plans to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment. Personally, and directly engage at customer locations to win incremental business through active business development. Requires establishing strong relationships with various management levels. Domestic and possible international travel will be necessary to develop opportunities collaboratively.  Work closely with customer engineers and purchasing to ensure product and design requirements are identified. Work closely with Boyd Engineering to manage the design and development of customer solutions. Display and demonstrate products and solutions using prototypes, samples and marketing support materials, providing value added guidance to customers. Utilizing knowledge of materials and manufacturing processes, illustrates, and emphasizes Boyd’s value-added propositions. Manage the quotation process. In conjunction with the Engineering and Operations Teams, perform technical review of engineering drawings and specifications, gather, and prepare required information for formal quotation including, but not limited to, drawings, sample parts, technical data, volumes, and material sources for submittal to Boyd estimating teams. Manage the preparation of formal quotation packages with pricing to maximize profitability and revenue. In conjunction with the Sales Operations Team, monitor and manage progress of engagement, pipeline, and projects in order to successfully meet customers’ milestones and production schedules, from inception to implementation. Engage with customers on all commercial topics including credit and shipping terms, legal requirements, payments, and so forth. Manages aspects of the relationship per terms and conditions of agreements, as well as negotiating new agreements in conjunction with Boyd management. Responds when necessary to special customer needs or complaints. Utilize CRM system continuously to capture all business opportunities, customer business intelligence, wins and losses. Uses this and other tools to frequently and transparently communicate opportunities and current state to colleagues and management.

ABOUT US:

With over 90 years of customer-focused performance, Boyd Corporation has evolved as a market leader in engineered rubber, plastic, metal, flexible environmental sealing & energy management solutions. Boyd is a unique supplier, valuing our people as our most important resource. With our best-in-class technical sales associates, sales support service teams & field application, quality, & manufacturing engineers, Boyd offers total global solutions to enhance the performance & manufacturability of your products. Our cost-effective, tight-tolerance, global manufacturing capabilities ensure superior total landed cost as well as reliability throughout the product life cycle.

Requirements

QUALIFICATIONS:

Customer focused: Demonstrates through action, that external and internal customers are the highest priority. Anticipates, understands, and delivers the customer expectations with the highest quality and sense of urgency.

Execution Excellence: Ensures operations excellence and actions that are based on a sound business strategy. Consistently delivers strong business results and maintains a passion for winning. Learns from mistakes. Complies with all legal requirements.

Negotiation: Ability to communicate and deliver a value proposition; broker relevant deals and deliver a win-win oriented solution for the business and the customer.

Business Savvy: A strategic thinker who is disciplined and exhibits a strong understanding of the business, its financial commitments, customers, competitive environment and other key metrics. Effectively uses data to make sound business decisions and proposals.

Innovation/Creativity: Boldly champions and embraces continuous improvements through new and creative ideas. Open minded, courageous and challenges the status-quo to improve the business.

Communication and Project Management: Ability to deliver written and oral communications in constructive and concise manner as well as manage time and work flow with urgency and efficiency.

Travel: Willingness and ability to travel, including possibly internationally, to meet objectives

Education and Experience: Bachelor's degree ( in engineering, business, or related field with 5-10 years related experience or equivalent combination of education and experience in a technical selling role.

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