Current jobs related to Front Desk Agent - Newport News - Newport News Marriott at City Center

  • Front Desk Agent

    3 weeks ago

    Newport, United States Pyramid Global Hospitality Full time

    We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a Front Desk, Agent, Hospitality

  • Front Desk Representative

    16 hours ago

    Newport News, Virginia, United States Newport Harbor Island Resort Full time

    Front Desk AgentAre you a people-oriented individual with a passion for delivering exceptional guest experiences? We're seeking a Front Desk Agent to join our team at Newport Harbor Island Resort.As a Front Desk Agent, you will be the friendly face that welcomes and assists our guests throughout their stay. You will be responsible for providing seamless...

  • Front Desk Agent

    2 months ago

    Newport, United States Newport Bay Club Full time

    Job DescriptionJob DescriptionLooking for a dependable, ambitious candidate with flexible hours for our front desk agent position located in Newport, RI. Hours will include days, nights, and weekend availability, which is required. Customer service experience required. Candidate will obtain medical, dental, retirement, and vision insurance after 90 days of...

  • Front Desk Representative

    1 week ago

    Newport News, Virginia, United States Newport Harbor Island Resort Full time

    Front Desk AgentAre you a people-oriented individual with a passion for delivering exceptional guest experiences? We're seeking a skilled Front Desk Agent to join our team at Newport Harbor Island Resort.Key Responsibilities:Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.Efficiently handle check-in and...

  • Front Desk Supervisor

    4 months ago

    Newport News, United States Newport News Marriott at City Center Full time

    Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and...

  • Front Desk Agent

    1 week ago

    Newport Beach, United States Balboa Bay Resort Full time

    Represents the hotel to the guests throughout all stages of the guest's stay. Assists with a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration and then assigns rooms, accommodating special requ Front Desk, Agent, Hotel, Customer Service, Reservations, Information

  • Front Desk Agent

    4 weeks ago

    Newport, United States Hotel Viking Newport Full time

    Property Description: Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional...

  • Front Desk Representative

    3 days ago

    Newport, Rhode Island, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at the Newport Marriott Hotel & Spa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and memorable experience for all visitors.Key ResponsibilitiesProcess...

  • Front Desk Representative

    1 day ago

    Newport, Rhode Island, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at the Newport Marriott Hotel & Spa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and memorable experience for all visitors.Key ResponsibilitiesProcess...

  • Front Desk Supervisor

    4 weeks ago

    Newport News, United States ESM Hampton LLC Full time

    The Hampton Virginia Aquaplex is currently accepting applications for Front Desk Supervisor. The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk Supervisor needs to be prepared to answer more complex guest questions...

  • Front Desk Representative

    3 days ago

    Newport, Rhode Island, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at Marriott International, Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest requests, and ensuring a smooth and enjoyable stay for our guests.Key...

  • Front Desk Associate

    1 week ago

    Newport, Kentucky, United States Fairfield Inn & Suites Newport Cincinnati Full time

    Front Desk AgentA key member of our team, the Front Desk Agent is responsible for delivering exceptional guest service and ensuring a seamless stay for our guests at Fairfield Inn & Suites Newport Cincinnati.Key Responsibilities:Check guests in and out of their rooms, ensuring accurate and efficient processing.Provide personalized assistance to guests,...

  • Front Desk Associate

    2 weeks ago

    Newport, Kentucky, United States Fairfield Inn & Suites Newport Cincinnati Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn & Suites Newport Cincinnati. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key...

  • Front Desk Representative

    3 weeks ago

    Newport, Rhode Island, United States Hotel Viking Newport Full time

    Job SummaryHotel Viking Newport is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay.Key ResponsibilitiesGuest Check-In/Check-Out: Efficiently handle guest arrivals...

  • Front Desk Associate

    1 week ago

    Newport, Kentucky, United States Fairfield Inn & Suites Newport Cincinnati Full time

    Front Desk AgentA key member of our team, the Front Desk Agent is responsible for delivering exceptional guest service and ensuring a seamless stay for our guests at Fairfield Inn & Suites Newport Cincinnati.Key Responsibilities:Check guests in and out of their rooms, ensuring accurate and efficient processing.Provide personalized assistance to guests,...

  • Front Desk Agent

    2 months ago

    Newport, United States Wayfinder Hotel Newport Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    2 weeks ago

    Newport, United States Wayfinder Hotel Newport Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    2 months ago

    Newport, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Office Agent

    4 weeks ago

    Newport Beach, United States HYATT Hotels Full time

    Hyatt Hotels - 4545 MacArthur Boulevard Front Desk Agent As a Front Office Agent at Hyatt, you'll: Be responsible for the guest registration process and communication of hotel services and promotions; Give opportunity for casual conversation and have direct impact on creating the guest experience; Process forms of payment and respond to guest inquiries...

  • Front Desk Representative

    3 weeks ago

    Newport, Washington, United States Schweitzer Mountain Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Schweitzer Mountain. As a key member of our front office team, you will be responsible for providing exceptional guest service, processing reservations, and managing room rentals.Key ResponsibilitiesRecognize and greet guests, extending warmth and hospitality...

Front Desk Agent

4 months ago

Newport News, United States Newport News Marriott at City Center Full time

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Process all guest check-ins. Verify registration card information with the guest. Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. Direct Bell Person to escort guest and transport their luggage to the room. Handle overbooked or walked in guests. Accept and record wake-up call requests. Monitor, send and distribute guest faxes. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with Housekeeping. Match the bucket check to in-house guest ledger report; report discrepancies to Manager. Process all check-outs. Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

High School Graduate or General Education Degree (GED). One year previous experience in a similar position in a hotel. Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.