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Base Building Customer Service Specialist
4 months ago
Base Building Customer Service Specialist – Full Time
Location: Seattle, WA
Rate: $
At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.
The ideal candidate will be able to provide extraordinary customer service to our clients and their guests. Our elite team always creates a safe and secure environment by deterring, observing, and reporting. Help make the world a safer place, by providing innovative, high-quality, sustainable security, and peace of mind to our clients and their customers.
Click The Link Below To Apply Online & Immediately Self-Schedule Your Interview Today
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What We Offer:
Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options Sick Days – 1 hour accrued every 30 hours worked Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours Paid Family Leave – up to 12 weeks a year in accordance with State law Weekly Pay Employee Referral Program Virtual Medical Appointments With Telemedicine Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More Free Uniforms & Paid Training Pet Daycare Discounts Employee Assistance Program & So Much MorePosition Requirements:
18 years of age or older High School Diploma or GED Required Standard computer / technology skills needed Must be able to provide exceptional customer service to our clients and their guests Must be responsible, accountable, objective, and have a strong work ethic Must have a strong grasp of appropriate and professional verbal / written communication Conflict resolution and de-escalation skills a plus Must be able to interact with a wide range of individuals in a professional manner Must be comfortable with report writing Must possess a valid driver’s license for state of assignment and insurable driving record Must have a reliable means of communication Must have a reliable means of transportation Work experience in the security industry, public service (police, fire), or military is desired Must have 1 year of security experience and 1 year of customer service or hospitality experience Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers Must successfully complete classroom and continuous on the job training as mandated by account and company management Capable of learning a variety of security and safety devices and controls Ability to track and maintain schedule assignment Ability to maintain professional composure when dealing with unusual circumstances Ability to act effectively without immediate supervision in making judgments regarding site policy and procedures in the absence of supervision, and to follow up on actions taken Ability to write routine correspondence, including logs and reports Ability to interact effectively at various social levels and across diverse cultures Ability to take initiative and achieve results Ability to adapt to changes in the external environment and organizationAll candidates must be able to pass a drug test and background check
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