Key Account Manager
3 months ago
We’ve been pioneering a world of possibilities to bring surfaces to life for well over years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.
Job Purpose
The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to manage business relationships with nominated MSO Key Accounts (current customers and new prospects) where the business has significant dependency on the accounts from a strategic perspective and ensure growth strategy is executed.
Key Responsibilities
Create and execute MSO Key Account Plan globally aligned with Regional / Global Segment & Marketing plan Develop relevant Commercial pipeline for respective MSO KA Deliver financial KPIs from budget to actual regional P&L Deliver financial KPIs from budget to actual consolidated global KA P&L Drive innovation through MSO KA Develop and maintain contact map within each MSO KA – at all reporting level and across all functions Drive Continuous Improvement across the organization to generate value to customers – Service, capability, efficiency and productivity Enhance MSO Key Account management capability across the entire organization and across all functions Collaborate with cross functional teams including relevant teams at the MSO key accounts to prioritize new developments, make plans for trials, etc. Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency Steward new business development projects opposite MSO KA requirements Contribute to and provide input as a member of the global KA team and the regional commercial teams especially for Market Intelligence New product development, IBP and CRM High level of field engagement with MSO Key Accounts High level of engagement with Sr. Leadership of MSO Key Accounts Quarterly review with Sr. Leadership Ensure contract compliance with MSO Key AccountsJob Requierements
Bachelor’s Degree in business management or related field, required. Masters of Business Administration in related field preferred Paints and coatings industry, any B2B industry environment. 3-5 years of work experience in commercial roles, sales and key account management Skills – Leadership, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve Performance leadership Organizational leadership Personal leadership Must be able to participate and complete a qualitative and quantitative respirator fit test, and use respirator as required.Competencies
Accepting DirectionAccepting ResponsibilityAcquiring InformationAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
Requisition ID #LI-SS1
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