Seafood Sales Manager

2 months ago

Spokane, United States Yoke's Full time

Wage Range: Up to$21.25 – with provable hours or work sample.

Benefits:

Employee Stock Ownership Plan (ESOP) – 100% Company paidDailyPay – Employee’s option to work and get paid today401K – Company matching up to 4% (if elected)Medical, Dental, Vision, Life Insurance (no deductible medical option)Company paid Life Insurance for full time (30 hours)Voluntary Insurance ProductsHealth Savings Account (HSA)Paid holidaysVacation TimeBereavement & Jury Duty payPaid Sick & Safe Leave – Employees earn 1-hour sick leave for every 40 hours workedPaid Family & Medical LeaveEmployee Assistance Program (EAP)

Essence of Position

To provide a pleasant and efficient Meat/Seafood Department experience by actively engaging guests, ensuring they receive unparalleled hospitality and professional service. 

Shared Expectations for all roles within our company include, but are not limited to the following:

Creating a welcoming atmosphere for everyone.Embracing Yoke’s Core Values and Mission Statement as an integral part of your contribution to our team.Promoting Yoke’s sales and company growth by patronizing Yoke’s stores and representing our company in the community with a positive message. Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke’s.

Tasks of Position

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service and leadership.Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include: asking guests if they need other products to accompany requested items, chatting about Yoke’s signature items, fresh board and sweet deal suggestions, or providing information on recipes, products, and preparation advise).Providing in-service training to all new personnel and ensuring they learn exceptional guest service by greeting guests, and informing them of special features, product information, and services offered by the Meat/Seafood Department. Services include, but are not limited to the following: breaking down package sizes, sharing cooking methods, slicing ham, bacon, roasts, steaks, cleaning crab, wrapping in special containers as requested, seasoning roasts, grinding pork, ordering bulk product. Special features include: Certified Hereford Beef, Prairie Fresh Pork, Draper Valley Chicken, Yoke’s Fresh Sausage, Meals in Minutes, Seasoned chicken, and Country of Origin Labeling (COOL) regulations.Performing managerial duties for the Seafood area of the meat department including but not limited to the following: inventory, sales, and other bookwork required to monitor financial performance, ensuring the overall operations and profitability of the Seafood Department.Practicing Food Safety - Active Managerial Control for the Meat Department by being proactive at finding and preventing food safety risks, ensuring that Seafood Associates are properly trained on food safety practices. These practices include knowing personal health and illness symptoms to report to the management, monitoring food temperatures with thermometers, proper hand washing when required, using tongs or other barriers with ready-to-eat food, cooking meat to proper temperatures, washing produce before cutting, and preventing cross contamination. Active Managerial Control requires management to assure Associates follow food safety requirements by checking their work and providing corrective action as needed.Understanding and capable as assigned of the following: setting cases, preparing products, pulling dated product, opening, closing, code dating, operating sales counter, monitoring stock levels, weighing, pricing, rotating, labeling COOL, ordering, preparing meals in minutes, timing, stacking product type, and using “This One’s On Us” cards to “Make Our Guests Crazy About Us” Using (at minimum) the following equipment in a correct and safe manner: com-line, phone, slicer, knives, scales, box knives, vacuum pack machine, and wrapping with freezer paper, clear plastic, and other containers. Completing any tasks as assigned by supervisory staff.Communicating guests’ requests with accurate and complete instruction for special orders. Empowering associates to use “This One’s On Us” cards.Finding a way to make our guests happy.Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, sanitation/housekeeping standards, and guest services. Participating actively in the Meat/Seafood Department’s accident reduction plan including: cleaning floors, sanitizing, laundering towels/wash clothes, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, health codes for bleach, HACCP, case temperatures, gloves, ice scoop, sink regulations, and storing regulations.

Supervisory Responsibilities This position has supervisory responsibilities, and though many positions in our company are not supervisory, the following quote exemplifies our belief in leadership for all associates:

“Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people.” - Stephen Covey

This position’s supervisory responsibilities include, but may not be limited to the following:

Supervising, coordinating, and evaluating the activities of associates on assigned shift in the Seafood Department by performing all duties personally, or through secondary personnel.Performing supervisory responsibilities in accordance with the organization's policies and applicable laws including training, assigning and directing work, addressing complaints, and resolving problems. Possessing and displaying excellent leadership and communication skills in handling associate matters.Enforcing company policies.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty sufficiently.

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

High School diploma or GED; or a minimum of two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Reads and comprehends simple instructions, short correspondence and memos. Writes simple correspondence. Communicates effectively and pleasantly with guest, vendors and fellow associates at all times.

Mathematical Skills

Performs mathematical skills using units of American money and weight measurement, volume.

Reasoning Ability

Applies common sense understanding to carry out instructions furnished in written or oral form. Manages problems involving several concrete variables in standardized situations.

Other Qualifications

Meets the state minimum requirement to work with slicers or other Seafood/Meat equipment and tools. 

Certificates & Licenses

Valid State Food Handlers Permit

Valid Driver's License or State I.D. Card

Yoke’s Provided Training

Active Shooter

Meat/Seafood Skills Training levels One, Two, and Three

Food Handler’s Safety Training

Harassment Training

HIPAA Training

Late Night Retail Safety Training

Shoplift Prevention

Yoke’s Safety Orientation Training / Active Shooter

Yoke’s Guest Service Training & Commitment

(Optional: Hepatitis A vaccination provided by Yoke’s Pharmacy)

Physical Demands & Safety Expectations

Most positions within Yoke’s require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yoke’s safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear. 

Associate must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Work Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

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