Senior Program Manager

2 months ago

Fort Lauderdale, United States USI Insurance Services Full time
General Description: Responsible for driving growth and profitability for the Commercial Property program. Producing a risk-adjusted underwriting profit for a variety of first-party lines and products.
Responsibilities: • Responsible for interviewing, hiring, training, and development of the team. • Manage employees through performance reviews, performance improvement plans, setting priorities, developing work plans and schedules, handling department issues, recording time and attendance, and approval of expense reports. • Identify, plan, and resolve routine department coverage and workload issues. Take necessary action to resolve issues. • Provides management oversight and P&L responsibility for specific insurance programs. • Recommend to management the authority levels for underwriting staff and amendments or enhancements to applicable program. • Manage applicable program parameters. Includes portfolio metrics and program strategy. Ensure underwriting profitability and compliance aligns with carrier and regulatory standards. • Serve as the most senior subject matter specialist for applicable program. Underwrite the most highly complex assignments. Determine appropriate price and develop rate tables, coverage grant, terms, and conditions. • Market company products and services through defined distribution sources. Develop and maintain applicable agency, broker, and account relationships. • Collaborate with actuarial, operations, loss control, and claims functional staff in the execution of agreed program strategy and identification of program opportunities. • Provide leadership support to less experienced staff.
Knowledge, Skills and Abilities: • 5 years + of insurance experience, including commercial property underwriting with management experience. • For direct client contact, Property & Casualty and/or appropriate business licensure is required. • High school diploma or graduate equivalent degree required. College degree preferred. • Working knowledge of Microsoft Office suite of products. • Experience managing an underwriting business, product development, customer retention, and claims advocacy for one or more insurance programs. • Experience participating in the development and implementation of sales and service goals. • Ability to develop and lead implementation of strategic business initiatives, marketing strategies, and campaigns. • Ability to provide market intelligence, consultation, and client-specific assistance to producers.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.


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