Advanced Support Engineer

2 months ago


Folsom, United States Visionary Integration Professionals Full time

Meridian Knowledge Solutions, LLC, a Visionary Integration Professionals subsidiary, is the leading provider of enterprise, web-based learning management software. Meridian’s powerful yet easy-to-use solutions are leveraged by organizations dedicated to building world-class learning enterprises inspired and focused on delivering exceptional results. Meridian’s software is being used by some of the world’s largest, most successful organizations, including Fortune 500 companies and government agencies. The company is headquartered in Reston, VA. For additional information about Meridian Knowledge Solutions, visit www.meridianks.com.

Meridian is seeking an Advanced Support Engineer to join our team. This role will be remote.

The Advanced Support Engineer will maintain and support moderately complex applications and systems that are customized or standardized. This developer will also perform maintenance and testing activities for newly implemented and existing applications. The development environment consists of Microsoft .NET technologies including ASP.net and C# and heavy reliance on XML, as well as HTML, JavaScript, SQL Server.

Responsibilities:

Assist with technical requirements interpretation and design Work independently following precise requirements Assist with Level of Effort (LOE) for development effort for new functionality Develops, deploys, and maintains software programming applications and systems to design and functional specifications using ASP.net, C#, and HTML programming languages Proactively learn and utilize new technologies, concepts and procedures as appropriate to project requirements Perform maintenance and testing activities for newly implemented and existing applications Troubleshoot, diagnose, and solve application problems Use established tools and procedures for software source control Participates in code and design reviews Experience working with customers (internal and external) to clearly and effectively communicate problems and potential solutions

Minimum Qualifications:

Bachelor's degree in Computer Science, or demonstrated experience A minimum of two (2) years’ experience web programming in a .NET environment using ASP.net, C#, SQL/PL-SQL, SQL Server, and strong XML knowledge Exposure to reporting suites

Desirable Qualifications:

Demonstrated ability to communicate effectively with internal development teams Demonstrated ability to maintain high quality products in a deadline-driven production environment Proven experience with formal and informal leadership roles, advising or managing a team of developers or other resources Experience with WCF/Web Services Third-party application integration/ systems integration experience demonstrated software development/deployment abilities in relation to a production environment

The compensation for this position is $80,000 to $90,000 per year depending on experience and qualifications. This position is eligible for a benefits package including; medical, dental, vision, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, 7 paid holidays and flexible paid time off.



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