Community Relations Director

4 weeks ago

Glen Ellyn, United States Churchill Place Memory Care Full time
Churchill Place Memory Care -

ABOUT US:

Churchill Place Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

GENERAL STATEMENT OF POSITION:

Direct the sales and marketing program for Churchill Place Memory Care at an individual community level; disseminates information to the public regarding the community; manages sales and marketing department; performs sales and admissions functions, and coordinates special events.

ESSENTIAL FUNCTIONS:

The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.

  • Know and understand the vision, purpose, values and goals of Churchill Place Memory Care.
  • Direct the sales and marketing program for the community, primary work is directly related to business operations, routinely exercise independent judgment and discretion regarding marketing and sales programing and activities, which are matters of significance.
  • Searches out qualified leads from a variety of sources;
  • Shows apartments and retirement community to prospective residents, guests and others;
  • Explains the community features and benefits to potential residents and families;
  • Builds relationships with area professionals for ongoing referrals and leads;
  • Initiates and maintains contact with prospective residents, referral sources and others;
  • Receives calls and inquiries from prospective residents, their families, and their advisors; provides information, answers questions, overcomes objections and closes sales; follows up with all leads timely and in sufficient manner consistent with Anthem expectations;
  • Interviews and reviews records for approval of prospective residents; paperwork includes applications, contracts, financial/medical reports, lead tracking and sales reports;
  • Oversees and facilitates the acceptance process for new residents; ensures that apartments are ready for occupancy as contracted with prospective residents;
  • Supervise or act as move-in coordinator; facilitates the move-in process for new residents, writes work orders for apartments as necessary and coordinates the process with other departments of the community;
  • Create annual sales and marketing plan and quarterly updates;
  • Create and review occupancy and sales reports with senior leadership;
  • Coordinates and facilitates marketing events and group presentations;
  • Works with outside consultants as required;
  • Monitors and manages the budget of the department; prepares monthly financial reports;
  • Facilitates and attends in-service training and meetings as required;
  • Provides effective and courteous service to all residents and families, referral sources, and coworkers;
  • Promotes and protects the rights of all residents;
  • Performs various related essential duties as required by the Anthem corporate office and community’s executive director.

MINIMUM TRAINING AND EXPERIENCE:

High school diploma with some vocational or college course work in business, marketing or a related field. Five years of related experience, a Bachelor’s degree in marketing, social sciences, business or a related field may be substituted for three of the years of experience; or any equivalent combination of training and experience that provides the required skills, knowledge and abilities.

Knowledge of:

  • Sales management theory;
  • Effective sales closing methods;
  • Prospect evaluation methods;
  • Principles of organization and functions of a retirement community;
  • May require knowledge of contracts for continuing or life care communities;
  • Lead tracking and prospect communications methods;
  • Motivation and coaching of employees;
  • Procedures for monitoring budgets

Key Competencies:

  • Focuses on results, perseveres and drives for the goal line;
  • Strategic thinker; understands business issues and how his or her position relates to the big picture;
  • Team player: works through processes and with others to accomplish goals;
  • Customer focus: knows the needs of prospective residents;
  • Accountability: understands the need to achieve targets and goals of the department;
  • Leadership: organizes the department to achieve goals and targets; leads by example; makes decisions with whatever information is available; inspires others to achieve.

CERTIFICATION AND CLEARANCE:

 

  • Criminal record clearance or criminal record exemption, as required by law

  • Community Relations Director

    2 weeks ago

    Glen Ellyn, United States Frontier Management (OR) Full time

    ABOUT US: Churchill Place Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for...

  • Community Relations Specialist

    4 days ago

    Glen Ellyn, Illinois, United States Churchill Place Memory Care Full time

    Job SummaryChurchill Place Memory Care is seeking a highly skilled and experienced professional to fill the role of Director of Community Engagement. This position is responsible for directing the sales and marketing program for Churchill Place Memory Care at an individual community level, disseminating information to the public regarding the community,...

  • Director of Community Engagement

    4 days ago

    Glen Ellyn, Illinois, United States Churchill Place Memory Care Full time

    Job SummaryChurchill Place Memory Care is seeking a highly skilled and experienced professional to fill the role of Director of Community Engagement. This position is responsible for leading the sales and marketing efforts for our community, with a focus on building relationships with area professionals and prospective residents.Key ResponsibilitiesDevelop...

  • Admissions Director

    1 month ago

    Glen Ellyn, United States 1776 Senior Care Full time

    1776 Senior Care is dedicated to providing exceptional home care services to seniors in the Glen Ellyn community. Our mission is to enhance the quality of life for our clients and their families by delivering personalized, compassionate, and professional care. We are seeking a dynamic and experienced Admissions Director to join our team and help us continue...

  • Director of Student Enrollment

    4 days ago

    Glen Ellyn, Illinois, United States InsideHigherEd Full time

    Job SummaryThe College of DuPage is seeking a seasoned professional to serve as the Dean of Enrollment Management. This key leadership position is responsible for designing, executing, and evaluating enrollment plans and strategies to meet the annual enrollment goals of the college.Key ResponsibilitiesStrategic Enrollment Management: Provide leadership in...

  • Extended Care Counselor

    3 months ago

    Glen Ellyn, United States Parkview Community Church Full time

    Job DescriptionJob DescriptionSalary: $14-18/hourExtended Care CounselorGeneral DescriptionParkview Kids Camp Event Care Counselors help execute the vision to create a fun, safe, and relational space for kids to learn to love God and love others. The Extended Care Staff will help execute that vision by providing direct care to children and students who...

  • Assistant Executive Director

    2 days ago

    Glen Ellyn, Illinois, United States Village of Glen Ellyn Full time

    Job SummaryThe Village of Glen Ellyn is seeking a highly skilled and experienced Assistant Executive Director to oversee the day-to-day management of the Village's infrastructure projects and related functions. This is a full-time, exempt position with a comprehensive benefits package.Key ResponsibilitiesManage and oversee complex municipal infrastructure...

  • Youth Camp Leader

    7 days ago

    Glen Ellyn, Illinois, United States Parkview Community Church Full time

    Job OverviewCompensation: $14-18/hourPosition SummaryThe Camp Counselors at Parkview Kids are dedicated individuals who play a crucial role in fostering a vibrant, secure, and engaging environment for children to explore their faith and build relationships. They are responsible for guiding small groups, orchestrating camp activities, and ensuring the...

  • Camp Counselor

    3 months ago

    Glen Ellyn, United States Parkview Community Church Full time

    Job DescriptionJob DescriptionSalary: $14-18/hourCamp CounselorGeneral DescriptionParkview Kids Camp Counselors help execute the vision to create a fun, safe, and relational space for kids to learn to love God and love others. Counselors will do this by leading small groups, planning and leading camp activities, and providing care to our campers.Essential...

  • Youth Camp Leader

    7 days ago

    Glen Ellyn, Illinois, United States Parkview Community Church Full time

    Position OverviewSalary: $14-18/hourRole SummaryThe Camp Counselors at Parkview Kids Camp play a vital role in fostering an engaging, secure, and nurturing environment for children to explore their faith and build relationships. Counselors are responsible for guiding small groups, organizing and leading various camp activities, and ensuring the well-being of...

  • Adjunct Faculty

    2 days ago

    Glen Ellyn, Illinois, United States InsideHigherEd Full time

    Job SummaryCollege of DuPage is seeking adjunct faculty members to teach Speech Communication courses. As an adjunct faculty member, you will be responsible for course planning and instruction in classroom, lab, or clinical settings. The ideal candidate will have a master's degree in Speech Communication or a related field, with experience in teaching and...

  • Adjunct Instructor, Communication Arts

    4 days ago

    Glen Ellyn, Illinois, United States College of DuPage Full time

    Job SummaryCollege of DuPage is seeking adjunct faculty members to teach Speech Communication courses. As an adjunct instructor, you will be responsible for course planning and instruction in a classroom, lab, or clinical setting. The ideal candidate will have a master's degree in Speech Communication or a related field and experience in teaching at the...

  • Assistant Math Learning Center Director

    3 months ago

    Glen Ellyn, United States Mathnasium (ID: 3203007) Full time

    Job DescriptionJob DescriptionWho We Are:Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is built upon the Mathnasium Method the result of decades of hands-on instruction and development and has changed the lives of...

  • Youth Camp Leader

    7 days ago

    Glen Ellyn, Illinois, United States Parkview Community Church Full time

    Position OverviewSalary: $14-18/hourRole SummaryThe Camp Counselor at Parkview Kids Camp plays a crucial role in fostering an engaging, secure, and nurturing environment for children to grow in their faith and relationships. This position involves guiding small groups, orchestrating camp activities, and ensuring the well-being of all campers.Key...

  • Extended Care Counselor

    2 days ago

    Glen Ellyn, Illinois, United States Parkview Community Church Full time

    Job OverviewParkview Community Church is seeking a dedicated and compassionate Extended Care Counselor to join our team at Parkview Kids Camp. As a key member of our staff, you will play a vital role in creating a safe, fun, and relational environment for children to learn and grow.Key ResponsibilitiesSupervise and Care for Children: Provide direct care and...

  • Director, Growth

    2 months ago

    Glen Ellyn, United States US Sports Camps Full time

    Job DescriptionJob DescriptionCompany Overview: US Sports Camps (USSC), headquartered in San Rafael, California is the licensed provider of NIKE Sports Camps. It was started in 1975 with the same mission that it defines today: To connect passionate coaches with young athletes to facilitate athletic and personal development in a positive and safe environment....

  • Healthcare Program Support Associate

    2 weeks ago

    Glen Ellyn, Illinois, United States InsideHigherEd Full time

    Nursing and Health Sciences Program CoordinatorPosition Overview:The College of DuPage, a prominent community college, is dedicated to fostering a vibrant learning environment. We are committed to preparing students for lifelong learning through a variety of academic programs and professional certifications.As a Nursing and Health Sciences Program...

  • Nursing Program Support Administrator

    2 weeks ago

    Glen Ellyn, Illinois, United States InsideHigherEd Full time

    Nursing and Health Sciences Program CoordinatorPosition Overview:The College of DuPage is a well-established community college dedicated to fostering a culture of learning and growth. Our expansive campus offers numerous associate degrees and a diverse range of professional and technical certifications, preparing students for seamless transitions into...

  • Theatre - Vocal Coach for Youth Production

    2 weeks ago

    Glen Ellyn, Illinois, United States Glen Ellyn Park District Full time

    Position OverviewSalary: $2,200 for the entire production period.Are you passionate about musical theatre and eager to inspire young talents? This role offers a unique opportunity to share your enthusiasm with children of varying ages and abilities. Witnessing their joy and excitement as they engage in a production is truly rewarding. You will have the...

  • Spanish-English Program Facilitator

    2 weeks ago

    Glen Ellyn, Illinois, United States CREO Dupage Full time

    About Us: CREO DuPage is committed to offering extensive assistance to low-income, first-generation, and highly motivated Latinx high school students, ensuring their academic success and eventual college graduation. We provide academic coaching, guidance, and family-centered workshops that emphasize the holistic development of youth, preparing them for...