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Director of Community Engagement
2 months ago
Churchill Place Memory Care is seeking a highly skilled and experienced professional to fill the role of Director of Community Engagement. This position is responsible for leading the sales and marketing efforts for our community, with a focus on building relationships with area professionals and prospective residents.
Key Responsibilities- Develop and Implement Sales and Marketing Strategies: Create and execute a comprehensive sales and marketing plan to drive business growth and increase occupancy rates.
- Build Relationships with Area Professionals: Establish and maintain relationships with local healthcare professionals, social workers, and other referral sources to generate leads and promote our community.
- Conduct Tours and Presentations: Show apartments and retirement community to prospective residents, guests, and others, and provide information about our community features and benefits.
- Manage Sales and Marketing Department: Supervise and coordinate the sales and marketing team to ensure effective execution of sales and marketing strategies.
- Monitor and Manage Budget: Oversee the sales and marketing budget and ensure that expenses are aligned with business objectives.
- Provide Excellent Customer Service: Deliver exceptional service to all residents, families, referral sources, and coworkers, and promote the rights and dignity of all residents.
- Education: High school diploma with some vocational or college coursework in business, marketing, or a related field.
- Experience: Five years of related experience, or any equivalent combination of training and experience that provides the required skills, knowledge, and abilities.
- Knowledge and Skills: Sales management theory, effective sales closing methods, prospect evaluation methods, principles of organization and functions of a retirement community, lead tracking and prospect communications methods, motivation and coaching of employees, and procedures for monitoring budgets.
