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Operations Manager

1 month ago

Chandler, United States WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking an Operations Manager with the Currency Transaction Regulatory Reporting Group (CTRRG) within the Chief Operating Office (COO). Currency Transaction Regulatory Reporting Group is responsible for timely and accurate filing of Currency Transaction Reports with FinCEN in accordance with Bank Secrecy Act (BSA) requirements. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:
  • Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
  • Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
  • Engage stakeholders and internal partners associated within the Operations area
  • Work independently on moderately complex issues and projects
  • Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
  • Provide training, performance, evaluation and coaching of less experienced team
  • Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
  • Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
  • Provide responsibility for budget and financial performance
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives
  • Manage allocation of people and financial resources for Operations
  • Mentor and guide talent development of direct reports and assist in hiring talent
Available location: Preferred locations listed below. Relocation assistance is not available for this position.
  • 2700 S Price Road, Chandler, Arizona
  • 1525 W W T Harris Blvd, Charlotte, North Carolina
Required Qualifications:
  • 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of leadership experience
Desired Qualifications:
  • 1+ years of experience with Currency Transaction Reporting
  • Experience with the Anti Money Laundering and Bank Secrecy Act
  • 2+ years of management and supervisory experience including coaching, training, and mentoring
  • Experienced in delivering results in a fast-paced, deadline driven environment
  • Experience motivating staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience influencing, collaborating, and building partnerships and with all internal organizational levels
  • Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
  • System experience in Actimize, Hogan and Electronic Journal
  • Excellent written and verbal communication skills with the ability to clearly communicate ideas to diverse business audiences
  • Strong analytical skills with high attention to detail and accuracy
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Job Expectations:
  • Adhere to standards outlined with written policy as well as applicable State and Federal regulations
  • This position is not eligible for Visa sponsorship
  • Willingness to work on-site at stated location on the job opening
  • Schedule: 40 hours week, Monday-Friday. Flexible start time between 6:00 a.m.-8:00 a.m. Pacific Time
Additional responsibilities may include:
  • Assist with production related activities such as validating batch completion, identify aging transactions, and completing daily e-file responsibilities to ensure compliance with FinCEN regulatory requirements.
  • Assist team with research and analysis using multiple computer system windows, applications, and search tools to identify reportable currency transactions in accordance with regulations.
  • Execute controls to monitor business processes.
  • Escalate and resolve issues in a timely manner to ensure compliance with FinCEN regulatory requirements such as filing CTRs within required service level agreement.
  • Perform complex research while maintaining production and quality expectations.
  • Effectively communicate with internal partners to meet CTRRG goals.
  • Assist with new business initiatives as needed.
Posting End Date:
12 Aug 2024
*Job posting may come down early due to volume of applicants.

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