Community Operations Manager
2 weeks ago
As a key player in our organization, the Community Operations Manager is responsible for enhancing the living experience for our residents while ensuring operational excellence. This role demands a proactive individual who can effectively manage property operations and foster a sense of community among residents.
Key Responsibilities:
- Uphold the highest standards of integrity and professionalism, adhering to company policies and relevant regulations.
- Enhance resident satisfaction by addressing concerns and requests with a positive attitude.
- Design and implement resident engagement initiatives, including events and communications, to strengthen community ties.
- Maintain open lines of communication with residents regarding property updates and potential disruptions.
- Maximize property occupancy and value in alignment with budgetary goals.
- Collaborate with the leasing team to achieve property objectives and ensure effective leasing strategies.
- Analyze traffic and marketing data to refine operational strategies.
- Manage financial performance by maintaining accurate records and ensuring timely collection of rents and fees.
- Oversee property maintenance and ensure the community is visually appealing and well-kept.
- Lead, train, and motivate on-site staff to meet operational goals and provide exceptional service.
- Perform additional duties as required.
- High School diploma or equivalent; Bachelor's degree preferred.
- Three to five years of experience in property management or a related field.
- Certification as a Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) is preferred.
- Strong problem-solving skills and the ability to make informed decisions.
- Willingness to be on-call as needed.
- Proficient in Microsoft Office Suite and community management software.
- Knowledge of OSHA regulations and commitment to ongoing training.
- Professional appearance and demeanor at all times.
Inland Residential Real Estate Services LLC is committed to providing a drug-free workplace and conducts background checks and drug screenings for all new hires. We are an Equal Opportunity Employer, considering applicants for all positions without regard to legally protected characteristics.
Join us in creating vibrant communities where residents feel at home.
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