Patient Relations Representative

5 months ago


Woodbridge, United States Gastro Health Full time
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:
  • A great work/life balance
  • No weekends or evenings – Monday thru Friday
  • Paid holidays and paid time off
  • Rapidly growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package

Duties you will be responsible for:

  • Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
  • Schedule, confirm, and cancel office appointments as patients call in.
  • Work on referrals and import demographics from patient portal.
  • Pick up voicemail messages on a daily basis.
  • Verify patients health plan benefits & obtain authorization, if needed.
  • Assist patients with questions and/or concerns regarding procedures
  • Request medical records from doctors and hospitals
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Other duties as assigned

Minimum Requirements:

  • A high school degree or GED is required for this position.
  • One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
  • Call Center Representative or Receptionist is a plus
  • Dependability and Punctuality is Required
  • Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
  • Medical terminology knowledge Preferred
  • Bilingual (English/Spanish) preferred
  • Sitting – 100%
  • Computer (input patient info)
  • Telephone usage (speaking with patient or referral Physician)

We offer a comprehensive benefits package to our eligible employees:

  • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
  • Discretionary profit-sharing contributions of up to 4%
  • Health insurance
  • Employer contributions to HSAs and HRAs
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Voluntary life insurance
  • Voluntary disability insurance
  • Accident insurance
  • Hospital indemnity insurance
  • Critical illness insurance
  • Identity theft insurance
  • Legal insurace
  • Paid time off
  • Discounts at local fitness clubs
  • Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? Click here to learn more about the location.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team



  • Woodbridge, United States Gastro Health Full time

    Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time...


  • Woodbridge, United States Gastro Health Full time

    Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid...


  • Woodbridge, Virginia, United States Gastro Health Full time

    {"title": "Patient Relations Representative", "description": "Seeking a Patient Relations Representative to Enhance Patient ExperienceGastro Health is a leading gastroenterology multi-specialty group with over 130 locations nationwide. We are committed to providing exceptional medical care and a positive healthcare experience for our patients.This role...


  • Woodbridge, Virginia, United States Sentara Full time

    Job SummaryThe Patient Access Representative is responsible for verifying patient identity, reviewing schedules and physician orders, and registering patients for services. They will also scan important documents, verify and enter demographic and insurance information, and explain complex regulatory documents.Key ResponsibilitiesVerify patient identity and...


  • Woodbridge, Virginia, United States Sentara Full time

    About the RoleSentara is seeking a Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for positively identifying patients, collecting demographic and insurance information, and admitting patients in a timely and efficient manner.Key ResponsibilitiesVerify patient identity and select the correct...


  • Woodbridge, Virginia, United States Sentara Full time

    Job SummaryThe Patient Access Representative is responsible for verifying patient identity, reviewing schedules and physician orders, and registering patients for services. They will also scan important documents, verify and enter demographic and insurance information, and explain complex regulatory documents.Key ResponsibilitiesVerify patient identity and...


  • Woodbridge, Virginia, United States Sentara Healthcare Full time

    Job SummaryThe Patient Access Representative is responsible for verifying patient identity, reviewing schedules and physician orders, and registering patients for the appropriate service. They will also scan important documents, verify and enter demographic and insurance information, and explain and complete regulatory and compliance documents.During the...


  • Woodbridge, United States Excelsia Injury Care Full time

    About UsAt Excelsia Injury Care) we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, and Pennsylvania which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.The healthcare companies we manage and service offer an extensive slate of office-based...


  • Woodbridge, United States US Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...


  • Woodbridge, United States US Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...


  • Woodbridge, United States Creative Financial Staffing Full time

    Our client, a well-established company with over 70 years of experience, is a nationwide leader committed to quality and customer satisfaction. They are looking for a dedicated Customer Service Representative to join their supportive team. Why this Opportunity? Small but diverse team! Early Days: Office closes by 3:30 EVERY Friday! Supportive Culture: A...


  • Woodbridge, United States Sentara Healthcare Full time

    Responsible and accountable for administratively managing the hospital as the representative for the administrator on call. Possesses proficient clinical skills and serves as a resource to nursing staff, physicians, and the public. Coordinates and co Patient Care, Registered Nurse, Supervisor, Patient, Nursing, Healthcare


  • Woodbridge, Virginia, United States US Fertility Full time

    Unlock Your Potential in Patient ServicesAt US Fertility, we're dedicated to delivering exceptional patient care and making a difference in people's lives. We're seeking a compassionate and dynamic Patient Services Representative to join our team.Key Responsibilities:Maintain accurate patient records and update financial and insurance informationOptimize...


  • Woodbridge, New Jersey, United States Hackensack Meridian Health Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Hackensack Meridian Health. As a key member of our team, you will be responsible for providing exceptional customer service and support to our patients and staff.Key ResponsibilitiesMaintain accurate and up-to-date clinical records, ensuring timely and efficient...


  • Woodbridge, Virginia, United States US Fertility, LLC Full time

    Job OverviewWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Shady Grove Fertility. As a key member of our patient care team, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our clinics.Key Responsibilities:Manage patient accounts by collecting...

  • Patient Access Rep I

    5 months ago


    Woodbridge, United States Sentara Full time

    City/State Woodbridge, VA Overview Work Shift Third (Nights) (United States of America) Sentara Northern Virginia Medical Center is hiring a Patient Access Rep  - Part-time, night schedule, 12AM to 8:30AM. This position requires every other weekend (Friday, Saturday & Sunday) and rotating holidays. As a  Patient Access Rep or Admitting...


  • Woodbridge, Virginia, United States EMMANUELS HVAC LLC Full time

    Job OverviewAire Serv is a leading provider of heating and air conditioning installation, maintenance, and repair services. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our team, you will be responsible for handling service requests and customer complaints in a...


  • Woodbridge, United States Sentara Full time

    City/State Woodbridge, VA Overview Work Shift First (Days) (United States of America) Sentara Northern VA Medical Center is seeking a Patient Experience Manager *Full Time Day Shift Located in Woodbridge, VA* Job Summary Lead the organization's understanding of the voice of the patient through analytics, interpretation, presentation, and...


  • Woodbridge, United States Plymouth Rock Assurance Full time

    Overview:In this vital role the Nurse Case Representative medically manages the treatment of our customers injured in an automobile accident in accordance with state and company guidelines.Essential Functions and ResponsibilitiesMedically manage individual injuries by obtaining and assessing medical information related to the injuryDocument case activities...


  • Woodbridge, United States Plymouth Rock Assurance Full time

    In this vital role the Nurse Case Representative medically manages the treatment of our customers injured in an automobile accident in accordance with state and company guidelines. Essential Functions and ResponsibilitiesMedically manage individual injuries by obtaining and assessing medical information related to the injuryDocument case activities and...