Group Rooms Coordinator

1 month ago

Washington, United States Omni Hotels & Resorts Full time

Location

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.


Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.


Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.

Job Description

Responsible for understanding the basic function of Rooms Merchandising and integrating that knowledge with Selective Selling Techniques to sell

the right rooms to the right customers at the correct rate.

Responsibilities

Oversee accurate input of Reservations into system Process group reservations Make / Change / Cancel reservations Process confirmations Explain no show and cancellation to meeting planner Check Daily group arrivals to ensure accurate reservations Input Reservations within specified time periods Ensure that all calls and emails are acknowledge as quickly as possible Group room’s control Convention Services departmental interaction Knowledge of hotel services and events Ensure an efficient and professional working environment with open communication Complete daily checklist Ensure resumes are reviewed and processed prior to groups arrival Come to work on time daily, with a proper uniform, nametag, and a smile Practice the Power of Engagement to make the guest happy and exceed their expectations File Reservations and back-up material Handle mail / correspondence Post advance deposits Process 800 number reservations Meet with meeting planners as necessary in pre and post cons. Perform other duties as assigned

Qualifications

Knowledge of four-diamond / four-star customer service standards Previous experience in a Luxury Hotel Customer Service / Reservations (strongly preferred) Experience with Delphi, Opera ORS, and Opera PMS (strongly preferred) Proficient computer skills on Microsoft Office, Excel, and Word Excellent and professional communication skills Highly detailed, and able to maintain excellent organizational skills – while working in a fast pace environment. Ability to multi-task while working on up to 20-40 future groups. Availability to work Monday to Friday 8:30am to 5:00pm. Be willing to work overtime or shifts outside of work pattern if needed.

Omni Hotels & Resorts is an equal opportunity employer.

  • Group Reservations Coordinator

    5 days ago

    Washington, Washington, D.C., United States SOFITEL Full time

    Job DescriptionJob Summary:Sofitel Washington D.C. Lafayette Square is seeking a highly skilled and experienced Group Reservations Coordinator to join our team. As a Group Reservations Coordinator, you will be responsible for coordinating and managing group reservations, ensuring seamless execution of group events, and providing exceptional customer service...

  • Group Reservations Coordinator

    3 days ago

    Washington, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Group Reservations Coordinator to join our team at AccorHotel. As a key member of our revenue management team, you will be responsible for coordinating group reservations and ensuring seamless execution of group events.Key ResponsibilitiesGroup Reservations Coordination: Consistently offer...

  • Group Sales and Events Coordinator

    5 days ago

    Washington, United States Hilton Garden Inn M Street DC Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Meetings Manager to join our team at Hilton Garden Inn M Street DC. As a key member of our sales and catering team, you will be responsible for planning, soliciting, booking, and coordinating small group meetings and room sales to meet and exceed revenue goals.Key...

  • Rooms Coordinator

    4 weeks ago

    Washington, United States Washington Hilton Full time

    DescriptionThe iconic Washington Hilton is looking for their next Rooms Coordinator (Housekeeping & Front Office) to join their team. Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with...

  • Group Housing Coordinator

    1 week ago

    Washington, Washington, D.C., United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled Group Housing Billing Coordinator to join our team at Marriott International, Inc. This role is responsible for providing exceptional service to hotel group guests, ensuring a successful event from pre-arrival to departure.Key ResponsibilitiesProcess all reservation requests, changes, and cancellations in a timely...

  • Rooms Coordinator

    1 month ago

    Washington, Washington, D.C., United States Washington Hilton Full time

    The iconic Washington Hilton is looking for their next Rooms Coordinator (Housekeeping & Front Office) to join their team. Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with fire pits and a...

  • Rooms Coordinator

    3 weeks ago

    Washington, United States Hilton Worldwide Full time

    Job Description - Rooms Coordinator - Washington Hilton (HOT0AW6C) Work Locations Washington Hilton 1919 Connecticut Ave, N.W. Washington 20009 The iconic Washington Hilton is looking for their next Rooms Coordinator (Housekeeping & Front Office) to join their team. Our ideal candidate would have previous experience as a Guest Service Agent for at least 1-2...

  • Guest Room Operations Coordinator

    2 weeks ago

    Washington, United States Hilton Worldwide Full time

    Position Overview:The Rooms Coordinator plays a pivotal role in ensuring seamless operations within the Housekeeping and Front Office departments. This position is essential for maintaining high standards of guest satisfaction and operational efficiency.Key Responsibilities:1. **Support Coordination:** Assist the Housekeeping Room Attendants, Houseman,...

  • Rooms Coordination Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Omni Hotels & Resorts Full time

    Job Location Omni Hotels & Resorts Omni Hotels & Resorts is renowned for its commitment to providing exceptional hospitality experiences. Our associates are integral to our success, contributing to a legacy of excellence in service. We offer a dynamic work environment where team members can thrive and develop their careers across various hotel...

  • Rooms Coordinator

    4 weeks ago

    Washington, United States Hilton Full time

    The iconic Washington Hilton is looking for their next Rooms Coordinator (Housekeeping & Front Office) to join their team. Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with fire pits and a...

  • Rooms Coordinator

    4 days ago

    Washington, United States Washington Hilton Full time

    DescriptionThe iconic Washington Hilton is looking for their next Overnight Rooms Coordinator (Front Office) to join their team. Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with fire...

  • Marketing Coordinator

    3 days ago

    Washington, Michigan, United States PEA Group Full time

    Job DescriptionJob Title: Marketing CoordinatorCompany: PEA GroupJob Type: Full-timeLocation: [Location]Job Category: Marketing & SalesAbout Us: PEA Group is a leading [industry] company that provides comprehensive [services] to our clients. We are seeking a highly motivated and experienced Marketing Coordinator to join our team.Job Summary:We are looking...

  • Rooms Coordinator

    1 month ago

    Washington, Washington, D.C., United States Washington Hilton Full time

    The iconic Washington Hilton is looking for their next Rooms Coordinator (Front Office) to join their team. Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with fire pits and a kids pool. Our...

  • Hotel Rooms Operations Coordinator

    2 weeks ago

    Washington, Washington, D.C., United States Omni Hotels & Resorts Full time

    Location Omni Shoreham Hotel The Omni Shoreham Hotel is a prestigious establishment located in the vibrant Woodley Park area of Washington, DC. This iconic venue has a rich history of hosting influential figures and significant events, making it a distinguished place to work. At Omni Shoreham Hotel, employees are offered numerous opportunities for...

  • Event Services Coordinator

    2 weeks ago

    Washington, United States Compass Group USA Full time

    Company: Compass Group USAPosition: Full-Time Event Services CoordinatorOverview:We are currently seeking a dedicated Event Services Coordinator to join our team. This role is essential in ensuring that all meeting spaces and communal areas are kept to the highest standards of professionalism and that all event requirements are fulfilled prior to the...

  • Group Booking and Reservations Manager

    5 days ago

    Washington, Washington, D.C., United States SOFITEL Full time

    Job DescriptionJob Summary:Sofitel Washington D.C. Lafayette Square is seeking a highly skilled and experienced Group Reservations Coordinator to join our team. As a Group Reservations Coordinator, you will be responsible for coordinating and managing group reservations, ensuring seamless execution of group events, and providing exceptional customer service...

  • Senior Event Coordinator

    2 weeks ago

    Washington, United States Compass Group USA Full time

    Senior Event CoordinatorJob Overview:As a Senior Event Coordinator at Compass Group USA, you will play a pivotal role in managing guest relations within a Conference Center. Your leadership will guide a team of coordinators and receptionists, ensuring that all guest requirements are met with exceptional service.Key Responsibilities:Collaborate with various...

  • Telehealth Technology Coordinator

    11 hours ago

    Washington, Washington, D.C., United States MedStar Medical Group Full time

    Job SummaryMedStar Medical Group is seeking a highly skilled Telehealth Technology Coordinator to support the efficient delivery of telehealth services across our healthcare system.Key ResponsibilitiesCollaborate with healthcare teams to identify and resolve barriers to efficient telehealth services.Provide technical support for telehealth devices and...

  • Office Coordinator

    2 weeks ago

    Washington, United States Addison Group Full time

    Job DescriptionJob DescriptionJob Title: Office CoordinatorLocation (city, state): Hybrid schedule in Washington, DCIndustry: Legal, Professional ServicesPay Rate: $25-30/hr, depending on experienceAbout Our Client:Our client is an international law firm seeking an Office Coordinator to support their Washington, DC office. This role is critical in ensuring...

  • Group Housing Billing Coordinator

    1 week ago

    Washington, United States Marriott International, Inc Full time

    Additional Information Pay: $22.46-$29.95/hourJob Number 24137217Job Category Finance & AccountingLocation The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Assist hotel group guests...