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Department Administrative Support

2 months ago

Orange, United States DMG Corporation Full time

DMG Corporation is a regional, independent sales agency for premier HVAC equipment representing engineered products designed and customized to meet our customer's specific needs. Our DMG- SC division (Service & Controls) employs a team of 5 Service Technicians who handle the HVAC equipment start-ups, pre-install inspections and troubleshoot issues that may arise for the product lines DMG represents. Serving clients throughout Southern California, Northern California and even Hawaii, the DMG SC Team is growing

We're currently in need of a reliable, enthusiastic and service driven individual to help be the liaison between the technicians, clients, DMG Sales, handle billing and help with warranty registration. The goal is to keep the technicians scheduled, clients happy and everyone well informed.

Duties to include, but not limited to:

  • Multitask and prioritize calls according to urgency
  • Set the work schedule each week and inform technicians of their assignments
  • Ensure all parties, including technicians, customers and salesmen are well informed and have the most current and accurate information
  • Receive credit card payments
  • Confirm hours worked for proper customer billing and process service tickets
  • Work with technicians to place orders for parts and ensure they're delivered timely
  • Handle warranty registration
  • Process billing
  • General Administrative Tasks
  • Other duties as assigned

Education / Experience

  • High School Diploma or Equivalent
  • Experience in HVAC or Construction industry extremely helpful
  • Familiar with Accounting principles, specifically billing and purchase orders

Skills & Talents

  • Must be extremely detailed oriented
  • Strong data entry skills
  • Dependable
  • Service skills a must
  • React quickly and efficiently to changing circumstances
  • Solid verbal communication skills
  • Work well in a Team setting
  • Thrive in a fast paced, multi-task environment

We offer excellent health benefits, a 401(k) Plan with employer match, Paid Time Off, and Paid Holidays.


In compliance with California Consumer Privacy Protection Act (CCPA), there may be a need to collect your personal information, (Name, Address, Phone Number. E-mail, etc.). When applying for a position with our firm, you are providing consent to use such information within the normal scope of recruiting and business operations. The company does not and will not sell your Personal Information for any consideration. For a complete list of the information we collect, please see our Company Public Privacy Policy located on our website at

DMG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, national origin, disability, or protected Veteran status.