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Customer Service Specialist

2 months ago

Birmingham, United States Prioxtel Virtual Solutions Full time
Job Description
Exciting Opportunities Await: Join Our Team as a Customer Service Specialist

 

Are you ready to embark on a rewarding career journey? We're actively seeking dedicated Customer Service Specialist to join our thriving team. This fantastic work-from-home opportunity involves collaborating with major, well-known corporations.

 

What We Offer:

Remote Flexibility: Enjoy the convenience of working from the comfort of your home.

Dynamic Team Environment: Be part of a busy and dynamic team, contributing to the success of major corporations.

Career Growth: Elevate your career with valuable experience gained from working with well-known industry leaders.

 

Your Role:

As a Customer Service Specialist, you'll play a pivotal role in providing outstanding service to our clients' customers. Your responsibilities will involve handling inquiries, resolving issues, and ensuring overall customer satisfaction.

 

If you're ready to step into a dynamic role that offers remote flexibility and career growth, apply now We're eager to welcome individuals who are passionate about making a positive impact in the customer service realm.

 

Available Shifts:

  • Flexible Scheduling (Set your own)
  • Minimum of 15 hours per week, up to 40+ depending on the client
  • Please note it may require weekend availability (either Saturday AND/OR Sunday)

 

Job Duties:

  • Taking incoming calls from clients
  • Utilizing the company database to document call information in a paperless environment
  • Resolving problems and assisting customers with questions
  • Additional support duties as assigned.

 

Requirements:

  • A minimum of 6 months of customer service experience, preferably in a call center environment
  • Proficiency with Windows 10 or 11
  • Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable)
  • Punctual and continuous attendance is MANDATORY.
  • High school diploma or GED
  • A stable work history
  • Excellent communication and listening skills.

 

Please apply online for immediate consideration. All qualified applicants will be contacted.

 

 

Ready to embark on this exciting journey with us? Apply now and let's shape exceptional customer experiences together



Requirements
Customer Service Typing 40 WPM Intermediate PC skills Issue Resolution