Client Support Specialist

1 week ago


Birmingham, Alabama, United States OnTime Service Full time
Client Support Specialists

If you have a passion for delivering outstanding customer support and thrive in a collaborative team atmosphere, OnTime Service is the ideal workplace for you. We prioritize our team members by offering flexible scheduling to accommodate personal commitments while providing recognition and support for your efforts.

As a Client Support Specialist at OnTime Service, you will collaborate with a committed team of professionals, assisting residential clients throughout Alabama. Our organization is renowned for its excellence, supported by numerous accolades and positive feedback regarding customer satisfaction and service quality.

Key Responsibilities:
  • Manage incoming and outgoing customer communications
  • Document and organize client information effectively
  • Ensure clear and efficient communication with colleagues
  • Surpass customer satisfaction objectives and uphold company standards
  • Exhibit strong time management and decision-making abilities
  • Foster positive relationships with clients and team members
  • Provide constructive feedback to management as necessary
Qualifications:
  • High School Diploma or equivalent
  • 1-2 years of experience in customer service
  • Proficient in Microsoft Office and related software
  • Ability to successfully complete a background check and drug screening
  • Strong multitasking and teamwork skills
  • Friendly and authentic demeanor
What Makes Us Unique:
  • Competitive compensation and benefits package
  • Encouraging team environment with opportunities for advancement
  • Company events and social gatherings
  • Dedication to customer satisfaction and ethical practices
  • Ongoing professional development and growth opportunities


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