Global Document Services Coordinator
Found in: Resume Library US A2 - 1 week ago
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role:
The GLODOCS Coordinator is an integral part of Latham’s GLODOCS team. This role will be responsible for coordinating department workflow, performing intake of document production work, clarifying instructions, negotiating deadlines, communicating status of jobs, maintaining the ServiceNow GLODOCS log, distributing work to Analysts, Specialists, and Proofreaders, and assuring that deadlines are met, while processing and distributing all document requests coming into the GLODOCS center and providing necessary clarification as needed. This role will be located in either our Los Angeles, New York, or Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Please also note, the schedule for this role will be Tuesday - Friday, 1:00 pm - 9:00 pm ET / 9:30 am - 6:00 pm PT / 6:00 pm - 2:00 am BST and Saturday, 11:00 am - 7:00 pm ET / 7:30 am - 4:00 pm PT / 4:00 pm - 12:00 am BST.
Responsibilities & Qualifications:
Other key responsibilities include:
Managing emails received in the GLODOCS mailbox and moving requests to appropriate Outlook folders
Estimating job duration and difficulty and negotiating deadlines for projects to assure that agreed-upon deadlines are achievable
Ensuring accurate and timely completion of assignments and responding to inquiries from customers
Creating, revising, formatting, and maintaining document files at an advanced level in core applications such as, Word, Excel, PowerPoint, and Acrobat
Communicating with GLODOCS staff to ensure that they are on track to meet their deadlines
We’d love to hear from you if you:
Demonstrate the ability to understand intricacies of documents and work requests, and leverage that ability into accurate estimation of job duration
Display the ability to analyze or troubleshoot issues and implement appropriate solutions
Possess the ability to evaluate a variety of factors to accurately ensure that demand for departmental
And have:
A High School Diploma or equivalent, with a Bachelor’s degree preferred
Microsoft certifications in Word, Excel, and PowerPoint
A minimum of three (3) years of related experience working as a word processor at a professional services organization
Benefits & Additional Information:
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional Development programs
Employee discounts
And more
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Please click to view the full job description for this role.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.
Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.
Pleaseto review your rights under U.S. employment laws.
#LI-JB1 #Associate
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