Director of Global Wellness Programs

2 weeks ago

New York, United States MAXIS Global Benefits Network Full time
Job DescriptionJob DescriptionSalary:

Summary of Responsibilities


About the Role: As the Director of Global Wellness Programs, you will lead our company’s efforts to design, implement, and manage wellness programs that promote health and well-being on a global scale for our multinational clients. This role requires a professional, preferably with a medical background and experience in the wellness industry, ideally someone who has served as a wellness champion or leader in a corporate environment. You will act as the primary liaison between our company and wellness vendors, ensuring effective management of these relationships. Additionally, you will address client wellness issues, oversee the rollout of new programs, and tailor wellness solutions to meet client needs.

 

Key Responsibilities:

  • Drive the Wellness innovation agenda. Responsible for shaping, development, and delivery of the global agenda on health and wellbeing services. Make recommendations to Chief of Health and Wellness on potential health and wellness programs that could be implemented locally or regionally to mitigate cost drivers.
  • Accountable for end-to-end management of MAXIS marketplace of wellness vendors by closely working with different wellness providers as well as multidisciplinary teams for the successful execution of key innovative strategic projects in line with short, medium, and long-term strategies. This includes coordinating contract management and relationship with vendors.
  • Perform market research to analyze and compare wellness solutions implemented by other carriers, assessing the various approaches and their effectiveness.

 

  • Promote the organization’s position and reputation externally as a leader in global Health & Wellness through external speaking engagements, supporting global, thoughtful, and coordinated activities, including the following:
    • Speaking at conferences and workshops related to health and wellness programs.
    • Presenting to key employers, emphasizing current capabilities and vision forward with respect to Wellness Programs.
    • Providing occasional advice and counseling to key MNC clients on their own global wellness strategies
  • Develop and implement comprehensive wellness programs that align with the organization's goals and client needs.
  • Manage and evaluate vendor relationships to ensure quality, cost-effectiveness, and alignment with wellness objectives.
  • Serve as the primary contact for all client-related wellness issues, ensuring timely and effective resolutions.
  • Collaborate with internal and external stakeholders to customize and deliver wellness solutions that enhance client satisfaction and outcomes.
  • Oversee the strategic planning, execution, and monitoring of wellness programs in multiple global markets.
  • Ensure compliance with legal, regulatory, and ethical standards in the delivery of wellness programs.
  • Research and compile wellness-related materials, including articles and toolkits, to remain informed on the latest wellness topics.
  • Collaborate with content writers to develop health-related content and contribute to the creation of whitepapers and reports that analyze global health claims data, focusing on significant cost drivers and prevalent health issues.
  • Collaborate with the Director of Client Data Analytics to understand client cost drivers and coordinate efforts with the data analytics team to align wellness programs with client needs and objectives, fostering a culture of continuous improvement and innovation.
  • Must be capable of analyzing health claims data reports to identify trends, evaluate healthcare deficiencies in global markets, assess the effectiveness of public and private healthcare systems, and propose strategies to address these gaps for clients.
  • Maintain and regularly update the MAXIS Global Wellness Capabilities Grid, a marketing tool to provide a comprehensive and compelling overview of our global wellness initiatives.
  • Research market data and develop, communicate, and help implement creative solutions at global, regional and local levels.
  • Research programs and initiatives that Multinational Companies and Global Insurers are implementing to address health issues among their respective populations, focusing on not just structure and objectives, but also costs and outcomes.
  • Assist local and global sales teams in generating / maintaining group medical business with:

 

  • Wellness responses to questions for RFPs / finalist presentations
  • Insight on / recommendations to specific client Wellness questions and issues
  • Perform other duties as assigned or required.

 


Preferred Qualifications

  • Advanced knowledge of functions, systems, and processes related to private medical insurance
  • 10+ years of related work experience, preferably global
  • Medical degree (MD), nursing degree (BSN or MSN), or a degree in public health (MPH) preferred; licensure is not mandatory, but a strong understanding of wellness and health promotion is required. Minimum of 7-10 years related work experience in the insurance, consulting or wellness industry.
  • Must have experience in client-facing roles, with the ability to effectively present and communicate to clients, as well as lead presentations at conferences and webinars.
  • Strong experience in vendor management and client service within the wellness or healthcare sector.
  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
  • Strategic thinker with strong analytical and problem-solving abilities.
  • Ability to manage multiple projects simultaneously and adapt to changing priorities.
  • Programs should target health-related cost drivers and trends in a cost-effective way, effectively fitting within local coverage terms and operational capabilities. Solutions should be aligned with sales, revenue and profitability goals, but also enhance the organization’s competitive well-being position in the marketplace.
  • This role reports to the Chief Health and Wellness Officer.

 


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