Global Technical Operations Manager

3 weeks ago


New York, United States Synergy Interactive Full time

We are working with a global fintech client, searching for a highly experienced Operations Project Manager to join the Global Operations Program Management team based inNew York City.

This is a

6-month contract

(possibly longer), and hybrid work in the NYC office is required.

This person will have the responsibility of managing a portfolio of programs, from internal high profile projects, compliance / Internal Audit, Information Security, financial management, internal CRM and other critical programs related to the success of the organization.

You will:

Lead end-to-end project management, overseeing projects from inception to completion across global operations. Employ formal processes and tools to manage resources, budgets, risks, and changes effectively. Ensure project deliverables meet both internal and external stakeholder requirements, adhering to specifications, quality standards, budgetary constraints, and timelines. Spearhead programs of work aimed at implementing new initiatives, configuring systems, and enhancing service releases. Maintain a meticulously detailed project schedule, incorporating breakthroughs and contingency plans. Identify project milestones and guide them through customer acceptance. Proactively identify and document project risks, establishing and executing mitigation strategies. Monitor and manage project budgets, comparing forecasted and actual hours/costs, and adjusting plans as necessary to meet financial targets. Facilitate productive meetings by establishing clear agendas and documenting decisions and action items. Coordinate resource allocation and timelines, regularly updating forecasts against allocations to ensure optimal project execution.

Education Required:

Computer Science, MBA, BA or related project management delivery focus.

Experience Requirements:

5+ years in a Technology & Project Management role. Good experience from known Financial Services companies Experience managing technology projects consisting of infrastructure, systems, and applications. Broad knowledge of capital markets and trading systems Excellent analytical and organisational skills Strong customer facing / engagement skills Establish relationships that develop trust and encourage confidence. A highly collaborative working style

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