Service Manager

15 hours ago


Charlton, United States Emerich Sales and Service Full time
Job DescriptionJob Description

General Requirements

·         Five or more years of engine/equipment diagnosis and repair with a track record of success, preferably in one of the following industries: agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and accessories. Must possess a valid driver’s license.

·         Must be willing to work a normal 40 hours per week, and longer hours, as required, to meet customer demands. 

·         Able to lift and handle heavy loads up to 70 lbs. and work outdoors and indoors in all weather.

 

Target Responsibilities:

·         Monitor service technician’s monthly goals in order to maintain an appropriate level of professional service.

·         Coach each service technician to improve his performance and safety, and enhance his technical skills.

·         Oversee the appearance and organization of the service department, and the associated outside areas to communicate professionalism of the service technicians and commitment to the excellence of the dealership.

·         Interact with customers to ensure a positive experience with the service department and the dealership.


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