Technical Manager

3 weeks ago

Peabody, United States Gecko ME, MA, NH, VT Full time
Job DescriptionJob Description

Exciting Opportunity: Technical Manager

Industry: Family Entertainment  

Location: Peabody, MA  

Salary: Competitive, based on experience

 

Join our esteemed organization, renowned for delivering unforgettable family entertainment experiences. We consistently surpass expectations and provide exceptional service across all departments. We are currently seeking a Technical Manager to join our talented team in Peabody, MA, where safety and regulatory compliance are paramount.

 

Qualifications:

 

- High School Diploma with technical training.

- Minimum of three years of technician experience or equivalent.

- Excellent communication skills and professional demeanor.

 

Responsibilities:

 

As a Technical Manager, your primary duties will include:

 

- Troubleshooting, repairing, and conducting preventive maintenance on games to minimize downtime, ensuring they remain in like-new condition.

- Developing a comprehensive preventive maintenance plan.

- Sourcing game parts efficiently to minimize expenses.

- Managing parts inventory and utilizing a web-based tracking system.

- Reporting game issues or operational concerns to the General Manager.

- Safeguarding company assets, including sensitive equipment and data.

- Working all scheduled shifts, whether alone or alongside others, ensuring presence from opening to closing.

- Supervising the arcade in the absence of senior staff, ensuring all procedures are followed, and guest experiences exceed expectations.

- Addressing guest issues promptly and courteously, ensuring swift and fair resolutions.

- Performing technician duties and training staff on responsibilities such as token collections and security procedures.

- Assisting other locations with setup, teardown, and operational improvements.

- Ensuring compliance with quality assurance programs and implementing performance improvement measures.

- Setting performance standards and providing training for job completion and career advancement.

- Maintaining a clean, organized work area and adhering to company policies.

- Effectively communicating within the organization and proactively identifying service, quality, or safety issues.

- Overseeing technician hiring and performance reviews, offering guidance and direction on assignments.

- Representing the company in addressing service issues and guest complaints.

 

We seek a committed Technical Manager who will meet with their supervisor quarterly to review performance and plan future goals. The ideal candidate should manage full shifts, ensure adherence to opening and closing procedures, and lead staff in alignment with company standards.

 

If you're ready to embrace this challenging and rewarding role as a Technical Manager in Peabody, MA, apply today

 

Company DescriptionSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have... more choicesCompany DescriptionSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r
\r
Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r
\r
At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r
\r
We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r
\r
At Gecko Hospitality, you certainly have... more choices

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