Administrative Assistant
2 weeks ago
Responsibilities:
• Effectively manage inbound and outbound calls as part of the customer service process.
• Respond promptly and professionally to customer requests.
• Perform data entry tasks to maintain accurate customer records.
• Use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to create, edit, and manage documents and correspondences.
• Schedule appointments and manage calendars as required.
• Handle email correspondences efficiently and professionally.
• Assist with call outs in the education sector.
• Prioritize tasks to ensure timely completion of all assignments.
• Use excellent written and verbal communication skills to interact with customers.
• Perform other administrative tasks as needed.• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook is required.
• Must have strong customer service skills.
• Experience with answering inbound and outbound calls is essential.
• Ability to manage email correspondence effectively.
• Excellent data entry skills are necessary.
• Must be able to schedule appointments efficiently and accurately.
• Strong communication skills, both written and verbal are needed.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Proven ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• High school diploma or equivalent required.
• Previous experience in an administrative role would be beneficial.
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