Administrative Assistant

2 weeks ago


Columbia, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking an Administrative Assistant to join our team in Columbia, Maryland. As an Administrative Assistant, you will be expected to manage customer interactions, maintain records, and assist with various administrative tasks in the education industry. This role offers a short term contract employment opportunity.

Responsibilities:
• Effectively manage inbound and outbound calls as part of the customer service process.
• Respond promptly and professionally to customer requests.
• Perform data entry tasks to maintain accurate customer records.
• Use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to create, edit, and manage documents and correspondences.
• Schedule appointments and manage calendars as required.
• Handle email correspondences efficiently and professionally.
• Assist with call outs in the education sector.
• Prioritize tasks to ensure timely completion of all assignments.
• Use excellent written and verbal communication skills to interact with customers.
• Perform other administrative tasks as needed.• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook is required.
• Must have strong customer service skills.
• Experience with answering inbound and outbound calls is essential.
• Ability to manage email correspondence effectively.
• Excellent data entry skills are necessary.
• Must be able to schedule appointments efficiently and accurately.
• Strong communication skills, both written and verbal are needed.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Proven ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• High school diploma or equivalent required.
• Previous experience in an administrative role would be beneficial.

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