Operations Specialist

11 hours ago


Scottsdale, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an Operations Specialist in Scottsdale, Arizona. In this role, you will be actively involved in the day-to-day operations, managing client engagement, and providing support services in a diverse range of office functions. You will also play a key role in enhancing customer service delivery.

Responsibilities:

• Facilitate smooth operations by coordinating schedules and managing daily tasks efficiently.
• Enhance client engagement by leveraging data management skills and maintaining accurate customer records.
• Support consultants by assisting in proposal development and providing administrative support.
• Utilize technical skills such as CRM and Microsoft Excel for efficient data management and research.
• Ensure compliance with company policies and procedures, and provide guidance to team members when necessary.
• Enhance customer service delivery by resolving customer inquiries promptly and professionally.
• Maintain and update documentation related to office functions, ensuring accuracy and completeness.
• Utilize problem-solving skills to address and resolve operational issues, ensuring efficient operations.
• Facilitate effective communication within the team and with clients, promoting a positive and productive work environment.
• Utilize the 'About Time' software for efficient time management and scheduling.• Proficiency in CRM software for managing customer relationships and interactions.
• Advanced skills in Microsoft Excel for data analysis and reporting.
• Familiarity with About Time software for effective time and resource management.
• Understanding of compliance regulations and standards related to operations management.
• Exceptional customer service skills for maintaining and enhancing client relationships.
• Experience with documentation procedures for maintaining accurate records.
• Ability to handle various office functions such as scheduling, coordinating meetings, and managing inventory.

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