Front Desk Coordinator
4 weeks ago
Responsibilities:
• Serve as the primary point of contact for all campus visitors, providing excellent customer service and support.
• Answer and direct incoming phone calls, ensuring queries are resolved in a timely manner.
• Manage scheduling for classes and other campus activities, ensuring efficient use of resources.
• Maintain and update accurate records of all customer interactions and transactions.
• Assist in resolving any administrative problems and inquiries.
• Collaborate with other team members to ensure smooth operations across campuses.
• Ensure the front desk is neat, presentable, and equipped with all necessary supplies.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Utilize Microsoft Office Suites and Outlook for daily tasks and communications.
• Contribute to the overall positive and collaborative team environment.
• Use problem-solving skills to make decisions that positively impact our students' day.• Proven experience in Administrative Assistance and Administrative Office roles
• Proficiency in Microsoft Office Suites and Microsoft Outlook
• Strong ability to engage clients and handle client conversations effectively
• Knowledge and experience in the Corporate Real Estate and Real Estate Industry
• Possession of a valid Real Estate License
• Excellent organizational and multitasking abilities
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Outstanding customer service skills
• Ability to handle confidential information with discretion
• Strong problem-solving skills and ability to make decisions under pressure
• Ability to work in a fast-paced environment and manage stress effectively
• High level of accuracy and attention to detail
• Flexibility to work in shifts, during weekends, or holidays if required.
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