Front Desk Coordinator

4 weeks ago


Scottsdale, Arizona, United States Advantage Behavioral Health Network Full time
Job Description

At Advantage Behavioral Health Network, we are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced office environment.

Key Responsibilities:

  • Greet clients and set a positive office atmosphere
  • Answer the phone, take messages, and redirect calls to appropriate offices
  • Organize and maintain forms and records; update when necessary
  • Create and maintain updated documents and spreadsheets
  • Oversee sorting and distribution of incoming mail
  • Prepare outgoing mail (envelopes, packages, etc.)
  • Operate office equipment, such as photocopier, printers, etc.
  • Perform inventory of office supplies and order what is needed
  • Verification of insurance eligibility
  • Appointment confirmations
  • Assist providers with pharmacy communications
  • Maintain centralized scheduling for clinical and medical departments

Requirements:

  • High School Diploma or equivalent, Associate's degree preferred
  • Successful work experience in a front office setting or in another clerical position
  • Strong working knowledge of office procedures and basic accounting principles
  • Ability to effectively use and maintain office equipment
  • Solid knowledge of Microsoft Office
  • Outstanding communication skills
  • Great organizational and multitasking abilities

Physical Requirements:

  • Must be able to lift 20-50 lbs.
  • Occasional to frequent walking, sitting, standing, driving
  • Close eye work (computers, typing, reading, writing)

Environmental Factors:

  • Communicable diseases
  • Floor Surfaces
  • Hot/cold temperatures
  • Lighting
  • Environmental conditions may vary

Required Licenses or Certifications:

  • Current CPR Certification
  • Narcan Certified


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