Front Desk Coordinator
4 weeks ago
At Advantage Behavioral Health Network, we are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced office environment.
Key Responsibilities:
- Greet clients and set a positive office atmosphere
- Answer the phone, take messages, and redirect calls to appropriate offices
- Organize and maintain forms and records; update when necessary
- Create and maintain updated documents and spreadsheets
- Oversee sorting and distribution of incoming mail
- Prepare outgoing mail (envelopes, packages, etc.)
- Operate office equipment, such as photocopier, printers, etc.
- Perform inventory of office supplies and order what is needed
- Verification of insurance eligibility
- Appointment confirmations
- Assist providers with pharmacy communications
- Maintain centralized scheduling for clinical and medical departments
Requirements:
- High School Diploma or equivalent, Associate's degree preferred
- Successful work experience in a front office setting or in another clerical position
- Strong working knowledge of office procedures and basic accounting principles
- Ability to effectively use and maintain office equipment
- Solid knowledge of Microsoft Office
- Outstanding communication skills
- Great organizational and multitasking abilities
Physical Requirements:
- Must be able to lift 20-50 lbs.
- Occasional to frequent walking, sitting, standing, driving
- Close eye work (computers, typing, reading, writing)
Environmental Factors:
- Communicable diseases
- Floor Surfaces
- Hot/cold temperatures
- Lighting
- Environmental conditions may vary
Required Licenses or Certifications:
- Current CPR Certification
- Narcan Certified
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