Administrative Assistant
1 month ago
Responsibilities
• Accurately and efficiently handle customer credit applications
• Ensure customer credit records are up-to-date and accurate
• Resolve customer inquiries and provide thorough referrals
• Coordinate with partner agencies in scheduling order deliveries
• Undertake general clerical duties such as photocopying, faxing, mailing, and filing
• Manage incoming and outgoing mail processing, including the organization and mailing of monthly financial statements and delivery calendars
• Prepare regular reports and presentations using Microsoft Excel, PowerPoint, and Word
• Organize and schedule meetings, appointments, and travel arrangements for staff
• Maintain both electronic and hard copy filing systems, ensuring information is organized and easily accessible
• Handle sensitive information with utmost confidentiality
• Coordinate events and meetings, ensuring all logistics, attendees, and materials are properly managed
• Serve as the point of contact for office supply ordering and office equipment management.• Minimum of 2 years experience in an administrative role
• Proficiency in answering inbound calls
• Strong customer service skills
• Experience in data entry tasks
• Ability to handle email correspondence efficiently
• Experience in both inbound and outbound calls
• Proficiency in Microsoft Excel
• Proficiency in Microsoft Outlook
• Proficiency in Microsoft PowerPoint
• Proficiency in Microsoft Word
• Proven ability to schedule appointments effectively
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