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Administrative Assistant

2 months ago

Columbia, United States Robert Half Full time
Job DescriptionJob Description

We are offering a short-term contract employment opportunity for an Administrative Assistant in Columbia, Maryland. The role is primarily focused on providing support in an educational setting during the early morning hours. The successful candidate will be an integral part of our team, handling essential tasks such as answering inbound calls, managing customer service inquiries, and performing various administrative duties.


Responsibilities:


• Answer inbound calls promptly and professionally, ensuring all inquiries are addressed effectively

• Provide exceptional customer service, resolving any issues that may arise and responding to requests in a timely manner

• Perform data entry tasks with a high level of accuracy, updating and maintaining customer records as necessary

• Manage email correspondence, ensuring all communications are responded to in a timely and professional manner

• Handle both inbound and outbound calls as required, maintaining a professional demeanor at all times

• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete administrative tasks and manage customer information

• Schedule appointments as necessary, ensuring all parties are informed and any necessary preparations are made

• Assist with any additional administrative tasks as required, supporting the efficient running of our operations.

• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
• Experience in answering inbound and outbound calls efficiently
• Strong customer service skills and ability to interact professionally with clients
• Data entry skills with high attention to detail
• Ability to manage email correspondence effectively
• Experience in scheduling appointments and managing calendars
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong organizational skills and ability to manage office operations
• Willingness to learn and adapt to new administrative procedures and tasks.