Healthcare Customer Service Representative
4 weeks ago
Credit Solutions LLC is seeking a highly skilled Healthcare Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to patients, resolving medical balances, and negotiating payments.
Our ideal candidate will possess excellent communication skills, a strong understanding of healthcare billing and finance, and the ability to work in a fast-paced environment. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply.
Key Responsibilities
- Provide exceptional customer service to patients over the phone
- Resolve medical balances and negotiate payments
- Work collaboratively with patients to understand their financial situations and develop personalized solutions
- Stay up-to-date on company policies and procedures
Requirements
- High school diploma or equivalent
- Previous customer service experience
- Experience in healthcare billing and finance
- Understanding of HIPAA
- Ability to learn new software quickly
What We Offer
- Competitive wage starting at $12-$13/hour
- Benefits package including paid time off, holiday pay, and health benefits
- Flexible scheduling options
- Opportunities for professional growth and development
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