Healthcare Customer Service Representative

4 weeks ago


Lexington, Kentucky, United States Credit Solutions LLC Full time
Job Summary

Credit Solutions LLC is seeking a highly skilled Healthcare Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to patients, resolving medical balances, and negotiating payments.

Our ideal candidate will possess excellent communication skills, a strong understanding of healthcare billing and finance, and the ability to work in a fast-paced environment. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply.

Key Responsibilities

  • Provide exceptional customer service to patients over the phone
  • Resolve medical balances and negotiate payments
  • Work collaboratively with patients to understand their financial situations and develop personalized solutions
  • Stay up-to-date on company policies and procedures

Requirements

  • High school diploma or equivalent
  • Previous customer service experience
  • Experience in healthcare billing and finance
  • Understanding of HIPAA
  • Ability to learn new software quickly

What We Offer

  • Competitive wage starting at $12-$13/hour
  • Benefits package including paid time off, holiday pay, and health benefits
  • Flexible scheduling options
  • Opportunities for professional growth and development


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