Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Infinite Connections. As a key member of our customer-facing team, you will be responsible for providing exceptional customer experiences through effective communication, empathy, and problem-solving skills.
Key Responsibilities:
- Engage with customers to understand their needs and preferences
- Provide accurate and timely information about our products and services
- Resolve customer complaints and issues in a professional and courteous manner
- Stay up-to-date with product knowledge and company policies through training and self-improvement
Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Proven interpersonal and communication skills
- Ability to remain patient and composed in challenging situations
- Flexibility to adapt to changing customer needs and departmental requirements
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
About Infinite Connections:
- We are a leading provider of customer service solutions
- We value our customers and strive to deliver exceptional experiences
- We are committed to innovation and continuous improvement
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