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Customer Service Representative

1 month ago

Lexington, Kentucky, United States Airmart Inc Full time
Job SummaryAt Airmart Inc, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure.

Key Responsibilities:
  • Answer phone calls and direct to the appropriate parties
  • Enter and track customer information in our CRM system
  • Receive and sort packages and letters daily
  • Ship packages as needed
  • Maintain a clean and welcoming environment
  • Perform other clerical tasks as assigned


Requirements:
  • Proficiency in Microsoft 365, including Outlook, Word, and Excel
  • Professional phone personality and appearance
  • Working knowledge of CRM systems
  • Excellent follow-through skills
  • Ability to work independently and as part of a team


If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.