Call Center Agent

3 days ago


Dallas, Texas, United States Mass Markets Full time

Key Responsibilities:

  • Handle inbound and outbound calls in a professional and courteous manner
  • Ensure first call resolution by providing effective solutions and support
  • Research systems to find missing information and resolve issues
  • Coordinate with other departments to resolve complex issues
  • Accurately document and process customer claims in our systems

About the Role:

This is a full-time opportunity with competitive pay and benefits. Our estimated salary range for this position is $45,000 - $60,000 per year, depending on experience.



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