Inbound Call Agent
3 weeks ago
Mass Markets is looking for an experienced Inbound Call Agent to join our contact center team. The estimated salary for this role is $38,000 - $50,000 per year.
In this role, you'll be responsible for handling a high volume of inbound calls, using your excellent communication skills to provide customers with accurate and helpful information. You'll also use your problem-solving skills to resolve customer queries and concerns, often resolving issues on the first call.
We're committed to creating a positive and supportive work environment where our employees can thrive. If you're a motivated and results-driven professional with excellent communication skills, we'd love to hear from you
Your responsibilities will include:
- Handling multiple calls simultaneously while maintaining a high level of professionalism
- Providing customers with accurate and helpful information to resolve their queries and concerns
- Using problem-solving skills to resolve complex customer issues
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