Front Office Operations Manager

24 hours ago


Carlsbad, United States Grand Pacific Resorts Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Operations Manager to join our team at Grand Pacific Resorts. As a key member of our hotel operations team, you will be responsible for overseeing the daily operations of the Front Desk Department and Guest Service areas, ensuring that all aspects of guest service meet the highest standards of excellence.

Key Responsibilities
  • Front Desk Operations: Ensure efficient guest registration, check-out, and telephone service, while maintaining a high level of customer satisfaction.
  • Team Leadership: Direct and train Front Office Associates, assist in new-hire and on-going training, and provide guidance on organizational and communication skills.
  • Department Scheduling: Produce department schedules in accordance with budget productivity standards and communicate the schedule to staff in a timely manner.
  • Supply Management: Order supplies and necessary items while adhering to budget and ensuring staff receive all the necessary tools and supplies to work efficiently.
  • Guest Relations: Act as the main contact for guests and other hotel departments in all day-to-day aspects of the hotel operation, ensuring that all guest complaints and problems are handled in a courteous and professional manner.
Requirements
  • Education: High School Diploma Required
  • Experience: One to Three years Management Experience preferred
  • Skills: Excellent customer relations skills, leadership capability, and organizational and communication skills
  • Physical Demands: Must be able to sit at a desk for up to 4 hours per day, walk and stand for the rest of the working day, and lift up to 15 lbs occasionally


  • Carlsbad, United States Omni Hotels Full time

    Job SummaryThe Front Office Manager - Lead and Assist is responsible for assisting the Director of Front Office in leading the overall Front Office team. This role involves scheduling hourly associates, reviewing inventory, assisting with Guest Services, and other responsibilities assigned by the Director of Front Office.Key ResponsibilitiesTeam Leadership:...


  • Carlsbad, United States Omni Hotels Full time

    Job SummaryThe Front Office Manager - Lead and Assist is responsible for assisting the Director of Front Office in leading the overall Front Office team. This role involves scheduling hourly associates, reviewing inventory, assisting with Guest Services, and other responsibilities assigned by the Director of Front Office.Key ResponsibilitiesTeam Leadership:...


  • Carlsbad, United States Davidson Hospitality Full time

    Position Summary We are looking for a dedicated and detail-oriented Evening Front Office Supervisor to become a vital part of our team. In this position, you will support the Front Office Manager in managing the daily functions of the front desk, ensuring that all guests receive exceptional service. You will also play a crucial role in supervising the...


  • Carlsbad, United States Platinum Dermatology Partners Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Platinum Dermatology Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesFront Desk Operations: Greet patients and...

  • Operations Officer

    2 months ago


    Carlsbad, United States CNB Bank Full time

    Job DescriptionJob DescriptionPosition: Operations OfficerDepartment: OperationsReports To: ControllerSUMMARYResponsible for organizing, planning, directing, and controlling of the bank's operational functions, including daily operations within the Management Information Systems (MIS), Operations Department (Account Management, Tellers, New Accounts, and...

  • Front Desk Supervisor

    3 months ago


    Carlsbad, United States Grand Pacific Resorts Full time

    Job DetailsJob Location Grand Pacific Hotel Services LP - Carlsbad, CA Position Type Full Time Salary Range $20.50 - $20.50 Hourly Job Shift Varied DescriptionPOSITION PURPOSE Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as...


  • Carlsbad, United States Elevated Smiles Full time $17 - $27

    We are seeking a friendly and organized individual to join our dental practice as front desk staff. The successful candidate will be responsible for welcoming patients, scheduling appointments, answering phones, and handling insurance, and other front desk tasks for a dental office.The front desk staff plays a crucial role in maintaining the smooth operation...


  • Carlsbad, New Mexico, United States Familia Dental Full time

    Job SummaryFamilia Dental is seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPatient Check-In and Registration: Verify patient...

  • Office Receptionist

    1 week ago


    Carlsbad, United States Boutique Recruiting Full time

    Job DescriptionBoutique Recruiting is seeking a highly organized and detail-oriented Administrative Assistant to join our team in a dynamic and fast-paced environment. As a key member of our administrative team, you will be responsible for providing exceptional support to our clients and colleagues.Key Responsibilities:Administrative Support: Provide...


  • Carlsbad, United States Vaco Full time

    The role of the **Office Operations Specialist** is crucial for maintaining the efficiency and productivity of the workplace. This position demands a proactive individual who can manage multiple responsibilities while adhering to company protocols. The Office Operations Specialist plays a key role in supporting agents to enhance their performance through...

  • Front Desk Supervisor

    18 minutes ago


    Carlsbad, United States Crestline Hotels & Resorts Full time

    Job SummaryThe Front Desk Supervisor is responsible for overseeing the front desk operations to ensure exceptional guest service and maximum productivity. This role requires a strong leader who can motivate and train staff to provide a seamless experience for hotel patrons.Key ResponsibilitiesSupervise front desk staff to ensure efficient check-in and...


  • Carlsbad, United States Ultimate Staffing Full time

    The Front Desk Receptionist is responsible for performing clerical tasks within the office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or staff.Receptionist will also be responsible...

  • Front Desk Agent

    3 months ago


    Carlsbad, United States Huntington Hotel Full time

    **Position Title:** Guest Services Associate **Immediate Supervisors Title:** Front Office Supervisor **Overall Responsibilities** * Greet and welcome guest. * Assign rooms and keys. * Keep track of daily scheduled functions and their locations. * Manage all daily arrivals and departures, including groups. * Prepare guest folio and collect payment for visit....


  • Carlsbad, United States Omni Hotels Full time

    Job SummaryThe Assistant Front Office Manager plays a crucial role in leading the Front Office team, working closely with the Director of Front Office to ensure seamless operations. This position requires a strong leader who can train, cross-train, and retrain staff to meet Omni brand standards.Key ResponsibilitiesTeam Leadership: Assist in leading the Front...


  • Carlsbad, California, United States Carlsbad By The Sea Full time

    Job SummaryThe Front Desk Agent is a key member of the Carlsbad By The Sea team, responsible for delivering exceptional guest experiences. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key ResponsibilitiesGuest Check-In/Check-Out: Ensure seamless and efficient guest arrivals and departures,...

  • Front Desk Agent

    4 months ago


    Carlsbad, United States Davidson Hospitality Full time

    Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable...

  • Front Desk Supervisor

    4 weeks ago


    Carlsbad, United States Grand Pacific Resorts Full time

    **Position Summary/ Objective:** The Guest Service Supervisor position is responsible for performing highly diversified duties including but not limited to procedural supervision of the front desk, assist with training of associates, guest/owner satisfaction, maximizing revenue and occupancy in accordance with GPR standards. **Primary Essential Functions:**...


  • Carlsbad, California, United States King's Fish House - Carlsbad Full time

    Position OverviewAt King's Fish House, we strive to create an inviting atmosphere that showcases our exceptional seafood offerings. We are looking for a dedicated Front of House Team Leader to join our dynamic team.Compensation: Competitive hourly wage ranging from $20 to $25, based on experience.What We Offer:Opportunities for professional...


  • Carlsbad, United States Equinox Full time

    Company OverviewOUR LEGACYEquinox Group represents a rapidly expanding collective of the most impactful, experiential, and unique lifestyle brands in the world. We are constantly exploring new avenues to enhance life and are committed to developing the lifestyle brands and experiences that shape it. Alongside Equinox, our other brands, Blink, Pure Yoga,...

  • Front Desk Agent

    4 months ago


    Carlsbad, United States Huntington Hotel Full time

    **Position Title:** Guest Services Associate **Immediate Supervisors Title:** Front Office Supervisor **Overall Responsibilities** * Greet and welcome guest. * Assign rooms and keys. * Keep track of daily scheduled functions and their locations. * Manage all daily arrivals and departures, including groups. * Prepare guest folio and collect payment for visit....