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Front Desk Representative

2 months ago


Carlsbad, United States Platinum Dermatology Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Platinum Dermatology Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.

Key Responsibilities
  • Front Desk Operations: Greet patients and visitors, manage patient flow, and ensure a smooth check-in and check-out process.
  • Scheduling and Coordination: Schedule appointments, manage patient records, and coordinate with medical staff to ensure seamless care delivery.
  • Administrative Support: Provide administrative assistance to the medical team, including data entry, filing, and other tasks as needed.
  • Patient Communication: Respond to patient inquiries, address concerns, and provide education on medical procedures and services.
  • Insurance and Billing: Verify patient insurance, collect copays and balances, and manage billing and payment processes.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Minimum two-three years' experience in a medical office setting, preferably in dermatology.
  • Skills: Excellent communication and organizational skills, proficiency in electronic health records, and ability to work in a fast-paced environment.
Work Environment

This is a full-time position in a well-lighted medical office environment. Occasional evening and weekend work may be required.