Scheduling Coordinator
1 day ago
We are seeking a highly skilled Scheduling Specialist to join our team at American Vision Partners. As a key member of our patient experience team, you will be responsible for providing exceptional service to our patients and ensuring a seamless scheduling experience.
Key Responsibilities- Provide professional and courteous service to patients via phone, email, and in-person
- Utilize computer software and internal systems to manage patient appointments and schedules
- Work collaboratively with internal partners and clinics to coordinate patient needs
- Meet or exceed monthly performance metrics and goals
- Stay up-to-date on company policies, procedures, and best practices
- High School diploma or equivalent
- Ability to navigate custom computer software and internal systems
- Experience in a medical office setting, including insurance knowledge
- Detail-oriented, reliable, and able to multitask in a fast-paced environment
- Excellent verbal and written communication skills, with the ability to show empathy and active listening skills
- Ability to maintain confidentiality and professionalism, adhering to HIPAA guidelines and regulations
- Bilingual in Spanish
At American Vision Partners, we value our employees and offer a comprehensive benefits package, including medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, and continuing education opportunities.
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