Client Relationship Specialist

3 weeks ago


Edison, New Jersey, United States C+A Global Full time
Job Description

Key Responsibilities:

  • Proactively engage with customers to understand their needs and provide personalized solutions.
  • Maintain regular communication with customers to ensure timely resolution of inquiries and issues.
  • Establish and nurture long-term relationships with key customers and international distributors.
  • Collaborate with cross-functional teams to align customer strategies and initiatives.
  • Develop and implement strategies to enhance customer retention and minimize churn.
  • Stay up-to-date with industry trends, market conditions, and competitor activities that may impact customer relationships.

Requirements:

  • Exceptional communication and interpersonal skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in using customer relationship management (CRM) software or similar tools.
  • Excellent organizational and time management skills.
  • Familiarity with sales techniques and customer retention strategies.
  • Knowledge of industry trends, customer behavior, and best practices in customer relationship management.

About C+A Global:

C+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world's biggest and most beloved consumer products. We use customer feedback, reviews, and technological advances to gain market share in highly competitive categories.


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