Financial Operations Specialist

1 week ago


Pullman, Washington, United States Washington State University Full time
Job Title: Financial Services Analyst

Washington State University is seeking a highly skilled Financial Services Analyst to provide exceptional customer service to students, parents, guardians, faculty, staff, and the public.

Key Responsibilities:
  • Provide exceptional customer service to students, parents, guardians, faculty, staff, and the public.
  • Lead and manage customer service teams to ensure timely and accurate resolution of customer inquiries.
  • Develop and implement processes to improve customer satisfaction and reduce wait times.
  • Collaborate with finance and budget teams to ensure accurate and timely financial reporting.
Requirements:
  • Bachelor's degree in Accounting, Finance, or related field.
  • Minimum 2 years of experience in customer service, financial analysis, or related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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