Luxury Pet Hotel Client Care Specialist
7 days ago
About the Role
We are seeking a highly motivated and professional Client Service Representative to join our team at Spot On Veterinary Hospital & Hotel. As a Client Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and support.
Key Responsibilities
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Manage client relationships and resolve any issues or concerns in a timely and professional manner
- Process financial transactions and manage client accounts
- Assist with marketing efforts and promote our services to clients
Requirements
- Passion for providing exceptional customer service and a commitment to delivering outstanding results
- Experience in the veterinary industry or a related field
- Excellent communication and organizational skills, with the ability to work well in a fast-paced environment
- Friendly and approachable demeanor, with a strong ability to build rapport with clients
- Ability to work at either our Stamford or Westport locations
About Us
At Spot On Veterinary Hospital & Hotel, we are dedicated to providing the highest level of care and service to our clients and their pets. Our state-of-the-art facility offers a range of services, including veterinary care, pet boarding, and grooming. We are committed to creating a positive and supportive work environment for our team members, and we are seeking someone who shares our values and is passionate about delivering exceptional results.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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