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Pet Product Advocate

2 months ago


Stamford, Connecticut, United States Nulo Pet Food Full time

About Nulo:
Established in 2010 and based in Austin, Nulo has rapidly emerged as a leading brand in the pet specialty market across America.

Nulo has been recognized on Forbes' list of "Top 25 Most Innovative Retail Brands in the U.S." and is actively working to broaden its influence both domestically and internationally.

We are celebrated for our innovative approach and disruptive market strategies, holding a premium position that fosters continuous product development throughout the industry.

Nulo is eager to welcome passionate and dedicated individuals to our team as we strive to become the foremost pet specialty brand globally.


About the Role:
We seek enthusiastic pet lovers to engage with customers in retail environments.

The primary objective of this role is to showcase the numerous advantages of Nulo's high-quality pet foods and to motivate customers to choose Nulo products for their beloved pets.

The position is titled Nulo Brand Advocate, and your success will be evaluated based on the sales performance of Nulo within the stores you represent.

The role typically involves 12-16 hours of work per week, with four-hour shifts available from Thursday to Sunday.

Compensation for this position ranges from $18-21 per hour, depending on location, with potential incentives based on sales achievements in your assigned locations.


What We're Looking For:

  • Strong interpersonal abilities that enable effective communication and engagement with customers in a friendly and persuasive manner.
  • Empathy and attentiveness in listening to customers' pet stories, allowing for meaningful questions and demonstrating genuine care for their experiences.
  • A goal-oriented mindset and proactive approach to personal development - you actively seek and embrace coaching and ongoing learning.
  • An outgoing and enthusiastic demeanor that reflects a sincere interest in connecting with pet owners in a retail setting and a desire to learn more about their pets.
While experience in sales is advantageous, it is not a prerequisite for this role.

We are particularly interested in candidates who excel in social interactions, possess a passion for pets, and demonstrate a strong work ethic.


What You'll Do:

  • Engage with pet owners in meaningful discussions that showcase a genuine love for animals and foster rapport.
  • Actively involve pet owners by listening to their stories and experiences with their pets, showing authentic interest and empathy.
  • Recognize and appreciate the unique aspects of each pet owner's relationship with their pets while paying attention to important details and cues.
  • Utilize extensive product knowledge to effectively convey how Nulo products can enhance the special bond between pet owners and their pets.
  • Assist pet owners in selecting the most appropriate Nulo products tailored to their pets' needs.
  • Create lasting impressions by expressing gratitude to pet owners for sharing their stories, dedicating their time, and demonstrating care for their pets.
These responsibilities highlight the significance of building connections with pet owners, employing active listening, and showcasing product expertise.

These actions are vital for helping customers recognize the benefits of Nulo products for their pets and, in turn, driving Nulo sales.