Clinical Care Specialist

3 days ago


Boston, Massachusetts, United States One Medical Full time

We are transforming healthcare by making quality care more affordable, accessible and enjoyable. At One Medical, we're on a mission to deliver exceptional health care to our patients and customers.

About the Opportunity

As a Clinical Care Specialist - Patient Experience, you will play a key role in providing an exceptional experience for our patients and helping them accomplish important parts of their care journey. Your responsibilities will include providing venipuncture services, dispensary responsibilities, and other clinical support services. You will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service.

You will remove barriers to care, resulting in a truly exceptional in-office patient experience. This includes support for the office with a focus on active daily management, scheduling, inventory, and facilities support. You will be the steward of the space and ensure the look and feel of the office lobby aligns with the One Medical experience. You will also provide any additional support as requested by the Leads, Office Manager, or in-office providers.

This is a full-time role with 40 hours per week, typically working Monday through Friday between 7:30am and 6:30pm. Flexibility to work at multiple One Medical locations in a market may be required.

Responsibilities

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