Customer Solutions Advisor

2 weeks ago


Clifton, New Jersey, United States TD Bank Group Full time
About the Opportunity
We are seeking a Customer Solutions Advisor to join our team in Clifton, New Jersey. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, building long-term relationships with our clients, and providing expert advice on our suite of financial products and services. This role requires excellent communication and interpersonal skills, as well as a strong understanding of our financial products and services.

Responsibilities
- Deliver legendary customer experiences by helping customers, building relationships, and delivering service and advice to TD customers
- Understand and support the Bank's Customer Service Strategy; deliver customer end-to-end advice they expect
- Serve as a customer advocate in providing customer resolution, proactive tips, and insights on saving time and money
- Establish and nurture customer relationships by consistently displaying product knowledge, actively listening to customer needs, and engaging in additional conversations to identify any additional needs and offer a solution or partner referral
- Utilize customer relationship management tools to understand and gather customer information to allow for customer insights to be built to yield a deeper customer experience and journey

Requirements
- 1+ years related experience required
- Teller experience preferred
- HS Diploma or GED
- Superior customer service skills
- Strong organizational skills to handle multiple tasks in a fast-paced environment

What We Offer
- Estimated salary: $24.25 - $32.50 per hour (based on 40 hours/week)
- Comprehensive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, and career development opportunities
- Opportunities for advancement and professional growth within the company
- Collaborative and dynamic work environment with a diverse team of professionals

How to Apply
If you are a motivated and customer-focused individual looking to build a successful career in finance, please submit your application for this exciting opportunity.

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