Customer Solutions Expert

4 days ago


Clifton, New Jersey, United States AGL Welding Supply Co. Full time
Key Responsibilities
  • Serve walk-in customers and assess their needs to provide expert advice on our products.
  • Process orders via phone, fax, email, or in person, ensuring accuracy and efficiency.
  • Communicate effectively with customers, responding to inquiries and resolving any issues promptly.
  • Work closely with sales representatives to maintain existing relationships and identify new business opportunities.
  • Maintain accurate records of customer interactions, sales performance, and product inventory levels.

Requirements
  • Degree in Business Administration, Marketing, or related field (not required but preferred).
  • At least 1 year of sales or customer service experience.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Strong computer skills, including Microsoft Office and CRM software.

Benefits
  • Competitive salary ($50,000 - $65,000 per annum, based on experience).
  • Excellent benefits package, including medical, dental, vision, and 401K with company match.
  • Opportunities for career advancement and professional growth.


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