Customer Experience Specialist

3 weeks ago


Clifton, New Jersey, United States Carter'sOshKosh Full time

At Carter's, we're looking for a Customer Experience Specialist to join our team As a key member of our sales floor team, you'll be the first point of contact for customers and provide an exceptional shopping experience.

We're offering a competitive salary of $12.50 per hour, with opportunities for advancement and professional growth.

In this role, you'll:

  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed

You'll be a great fit for this role if you have:

  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.



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