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Customer Service Liaison

1 month ago

Pittsburgh, Pennsylvania, United States Spang & Company Full time

Job Summary:

Magnetics, a division of Spang & Company, is seeking a Customer Relations Representative to join our team based at our Pittsburgh office.

This role will be responsible for ensuring professional and efficient customer contact with the Sales Department, covering all areas of customer service from initial contact to order completion.

Key Responsibilities:

  • Provide customers with pricing and delivery information.
  • Create and process customer quotations and orders in our ERP system.
  • Send customer confirmations, delivery notes, and invoices.
  • Expedite customer orders and handle customer concerns.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Excellent written and oral communication skills.
  • Proficient computer experience.
  • Knowledge of an ERP system is preferred.
  • Experience with international customers is a plus.

Magnetics is a leading world supplier of precision soft magnetic components and materials to the electronics industry. We specialize in research, design, and production of high-quality powder cores, ferrite cores, and tape wound cores for various applications.

We offer a full benefits package, competitive salaries, and a strong corporate culture that values teamwork and employee growth. If you're a high performer looking to advance your career, we encourage you to apply.