Housing Liaison

3 weeks ago

Pittsburgh, Pennsylvania, United States Housing Authority of the City of Pittsburgh Full time
Job Summary

We are seeking a highly motivated and organized Housing Liaison to join our team at the Housing Authority of the City of Pittsburgh. The successful candidate will serve as the primary point of contact for landlords and property owners, providing support and resources to facilitate the Housing Choice Voucher (HCV) program.

Key Responsibilities
  • Develop and maintain relationships with landlords and property owners to promote participation in the HCV program.
  • Conduct marketing surveys and data collection to identify opportunities for program improvement.
  • Assist with landlord outreach efforts, including recruitment and retention of property owners.
  • Manage and maintain accurate records of landlord and property owner information.
  • Respond to inquiries and resolve issues related to landlord services, inspections, and HCV.
  • Coordinate with the inspections division to ensure compliance with program regulations and policies.
  • Prepare and distribute reports on customer satisfaction and program performance.
  • Perform other duties as assigned to support the HCV program.
Requirements
  • High school diploma or equivalent required; bachelor's degree in business or related field preferred.
  • Minimum of three years of experience in public housing or a similar environment, with a focus on property management or program coordination.
  • Excellent communication and interpersonal skills, with the ability to work effectively with landlords, property owners, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in computer software, including Microsoft Office and Emphasys/Elite.
Working Conditions

The Housing Liaison will work in a fast-paced environment, with frequent interactions with landlords, property owners, and other stakeholders. The successful candidate will be able to work effectively in a team environment and adapt to changing priorities and deadlines.

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