Specialty Manufacturer Liaison

4 weeks ago


Pittsburgh, Pennsylvania, United States Pantherx Specialty LLC Full time
Job Summary

PANTHERx Rare Pharmacy is seeking a highly skilled Specialty Manufacturer Liaison to join our team. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with specialty manufacturers, ensuring seamless communication and collaboration to drive business growth and patient outcomes.

Key Responsibilities:

  • Serve as primary point of contact for client inquiries and escalations, coordinating services with specialty pharmacy operations and program management.
  • Maintain frequent phone contact with pharmacy staff and external clients, providing exceptional customer service and resolving requests in a timely and accurate manner.
  • Support efficient referral processing and resolve complex issues with creativity and innovation.
  • Collaborate with internal teams to ensure effective communication and issue resolution.

Requirements:

  • High school diploma or equivalent.
  • Previous 2+ years of experience in a healthcare setting, preferably in a physician's office or insurance background.
  • Strong analytical and problem-solving skills, with ability to build productive internal/external working relationships.
  • Excellent communication and interpersonal skills, with ability to work independently or as a team member.
  • Proficient in Microsoft Excel, Outlook, and Word.

Work Environment:

This role operates in a professional office environment, requiring regular use of standard office equipment and software.

Benefits:

PANTHERx Rare Pharmacy offers a comprehensive benefits package, including medical, dental, vision, health savings, and flexible spending accounts, 401K with employer matching, and paid time off.

Equal Opportunity Employer:

PANTHERx Rare Pharmacy is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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