Specialty Manufacturer Liaison
4 weeks ago
PANTHERx Rare Pharmacy is seeking a highly skilled Specialty Manufacturer Liaison to join our team. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with specialty manufacturers, ensuring seamless communication and collaboration to drive business growth and patient outcomes.
Key Responsibilities:
- Serve as primary point of contact for client inquiries and escalations, coordinating services with specialty pharmacy operations and program management.
- Maintain frequent phone contact with pharmacy staff and external clients, providing exceptional customer service and resolving requests in a timely and accurate manner.
- Support efficient referral processing and resolve complex issues with creativity and innovation.
- Collaborate with internal teams to ensure effective communication and issue resolution.
Requirements:
- High school diploma or equivalent.
- Previous 2+ years of experience in a healthcare setting, preferably in a physician's office or insurance background.
- Strong analytical and problem-solving skills, with ability to build productive internal/external working relationships.
- Excellent communication and interpersonal skills, with ability to work independently or as a team member.
- Proficient in Microsoft Excel, Outlook, and Word.
Work Environment:
This role operates in a professional office environment, requiring regular use of standard office equipment and software.
Benefits:
PANTHERx Rare Pharmacy offers a comprehensive benefits package, including medical, dental, vision, health savings, and flexible spending accounts, 401K with employer matching, and paid time off.
Equal Opportunity Employer:
PANTHERx Rare Pharmacy is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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